Inbound Sales Representative

A Place for Mom; Oklahoma City (OK); Remote; USD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking an Inbound Sales Representative to join their dynamic team. In this role, you'll be the first point of contact for families navigating senior care options, providing empathetic and insightful guidance. You'll work remotely, handling inbound leads and conducting consultations to help families find the best solutions for their loved ones. With a focus on teamwork and integrity, this company fosters a culture of growth and innovation. If you have a passion for helping others and a background in sales, this opportunity could be a perfect fit for you.

Benefits

401(k) with match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Qualifications

• 2+ years of inside sales or inbound call center experience.
• Proven track record of exceeding sales targets.

Responsibilities

• Deliver exceptional service to families seeking senior care options.
• Conduct initial consultation calls and educate families on options.

Skills

Inside Sales Experience

Multitasking

Computer Skills (Word, Excel, CRM)

Empathy and Customer Service

Job description

Join to apply for the Inbound Sales Representative role at A Place for Mom

1 week ago Be among the first 25 applicants

Join to apply for the Inbound Sales Representative role at A Place for Mom

About A Place for Mom:

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. The company fosters a culture of diversity, equity, and inclusion.

Our Values:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones with empathy.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We own the outcome but achieve it through teamwork.
• Win The Right Way: Organizational integrity is the foundation of our operations.
• Embrace Change: We innovate and evolve constantly.

Job Description:

What you will do:

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission.
• Take inbound, pre-screened leads remotely from your home office as an inside sales representative, with a strong adherence to your schedule.
• Conduct in-depth initial consultation calls with families.
• Educate families on customized senior care options and help find suitable senior living communities and care providers.
• Act as the liaison between families and senior housing communities or care providers.

Qualifications:

Success is measured by reaching daily benchmarks (calls and return calls), referring families to communities, and scheduling tours to drive move-ins. As a Welcome Advisor, you will be the first point of contact, providing empathetic and excellent service.

• Two or more years of inside sales/inbound call center experience.
• Proven track record of exceeding sales targets.
• Ability to multitask—talk on the phone while taking notes.
• Strong computer skills, including Word, Excel, and CRM navigation.
• Successful completion of the new hire training program.

Additional Information:

Schedule:

40-hour weekly schedule, including evenings, weekends, and some holidays, based on business needs.

Compensation:

• Base Salary: $45,760 ($22.00/hour)
• On Target Earnings: $74,000 ($28,240 variable bonus, uncapped)
• Benefits: 401(k) with match, dental, health, vision insurance, paid time off

All candidate information will be kept confidential in accordance with EEO guidelines. We use E-Verify to confirm employment eligibility. Beware of scams; we will never ask for sensitive personal information or require fees during the recruitment process.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Hospitals and Health Care