Inbound Sales Representative

Rentokil Terminix; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid vacation & holidays

Job summary

Rentokil North America Pest Control is seeking an Inside Sales Representative to sell pest management services to residential prospects and existing clients. You will handle inbound calls, drive conversions, and pursue campaigns to grow revenue with a customer-focused approach.

The role emphasizes meeting base sales targets, following a structured six-step sales process, and timely follow-ups. A fast-paced environment requires strong communication and collaboration across teams.

Qualifications

• High School diploma or GED required.
• 1+ years of successful experience at a rapidly growing professional sales organization.
• 1+ years of Call center experience.
• Proven history of driving sales results and achieving goals.
• Superior verbal and written communication skills.
• Experience collaborating with internal and external stakeholders.
• Proven success in a dynamic, fast-paced environment.

Responsibilities

• Effectively manage inbound daily sales calls expectations.
• Maintain a 60%+ closing rate and convert 60%+ into Year Round Protection Plan.
• Meet/exceed monthly Base Line Sales Target.
• Follow Inside Sales 6 Step Sales Approach.
• Follow up on all orders and proposals within 24 hours.
• Re-solicitation/calls to convert single purchases to Year Round Protection Plan.
• Execute residential campaigns for new and existing customers.
• Support outbound and SMS campaigns as needed.

Skills

Sales experience

Call center experience

Communication skills

Stakeholder collaboration

Fast-paced environment

Education

High School Diploma or GED

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Inside Sales Representatives do?

The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably, and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil North America Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer-focused service.

Reponsibilities include but are not limited to:

• Effectively manage inbound daily sales calls expectations.
• Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
• Consistently achieve and exceed monthly Base Line Sales Target.
• Clearly identify and execute the Inside Sales 6 Step Sales Approach.
• Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
• Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
• Effectively Execute Residential Campaigns for both new and existing customers.
• Execute outbound and SMS campaigns as needed. Needs are determined by inbound volume. During non-peak months, it may be necessary to support campaigns other than Inbound.
• Call volume standards are 12-15 Calls per Hour.
• Meet or exceed a monthly call quality sc
• Meet or exceed an average monthly call quality score above 75%.
• Multi-tasking skills are essential

What do you need?

• Minimum High School diploma or GED required
• 1+ years successful experience at a rapidly growing professional sales organization.
• 1+ years Call center experience
• Proven history of driving sales results and achieving goals
• Must possess superior verbal and written communication skills.
• Experience in effectively collaborating with internal and external stakeholders
• Proven success in a dynamic, fast-paced environment

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

• Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
• Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.