Inbound Sales Pro — Fast-Paced, High-Impact

Entyre Inc; Columbus (OH); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

Entyre Inc in Columbus, Ohio is seeking an Inbound Sales Representative to be the first contact for prospective and existing clients who call, text, or leave voicemails about Entyre Care's program. The right candidate will be warm, clear, organized, and capable of guiding clients through Medicaid onboarding steps and document collection.

This role emphasizes inbound interactions, requires excellent listening and follow-up, and involves coordinating with internal teams.

Qualifications

• 1-3 years of experience in inbound sales, customer service, healthcare administration, or related roles.
• Strong verbal and written communication, with ability to explain complex processes clearly.
• Personable, empathetic, and confident on the phone.
• Strong follow-up instincts and comfort guiding clients toward a decision.
• High attention to detail and ability to maintain accurate records.

Responsabilités

• Serve as the primary point of contact for inbound calls, voicemails, texts, and inquiries.
• Build rapport quickly with clients by being warm, professional, and clear.
• Assess client needs and guide them through onboarding steps.
• Encourage clients to complete required steps and schedule appointments.
• Explain the program, Medicaid waivers, billing, and related processes clearly.
• Maintain accurate client information and track status in systems.
• Escalate issues to Billing, Compliance, Admin, or Clinical teams as needed.

Connaissances

Inbound sales experience

Strong communication

Empathetic and confident on the phone

Follow-up instincts

Detail-oriented

Organizational skills

Problem-solving

Multi-tasking

Formation

Associate’s or bachelor’s degree preferred

Outils

Microsoft Office

Google Workspace

CRM systems

Description du poste

Entyre Inc in Columbus, Ohio is seeking an Inbound Sales Representative to be the first contact for prospective and existing clients who call, text, or leave voicemails about Entyre Care's program. The right candidate will be warm, clear, organized, and capable of guiding clients through Medicaid onboarding steps and document collection.

This role emphasizes inbound interactions, requires excellent listening and follow-up, and involves coordinating with internal teams.