Inbound Financial Support Specialist – Entry Level

Russell Tobin; Columbus (OH); On-site; USD 21,787 - 31,030; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k)-retirement savings

Employee discounts

Professional growth opportunities

Job summary

A financial services company in Columbus, OH is seeking a Junior Financial Representative to manage high-volume inbound calls and provide exceptional support to clients. The role requires strong communication and problem-solving skills, with a preference for candidates who are recent graduates or have experience in a call center. The company offers competitive hourly pay and opportunities for professional growth in a dynamic and performance-driven environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Ability to handle high-volume inbound calls in a call center environment.
• Highly professional and committed to delivering excellent customer service.

Responsibilities

• Respond to inbound client calls regarding financial inquiries.
• Deliver accurate and efficient service while meeting performance metrics.
• Troubleshoot issues to enhance client experience.
• Maintain knowledge of brokerage operations and financial products.
• Work collaboratively in a fast-paced environment.

Skills

Strong communication skills

Problem-solving skills

Ability to multi-task

Customer service orientation

Education

College Degree or relevant experience in call center

Job description

A financial services company in Columbus, OH is seeking a Junior Financial Representative to manage high-volume inbound calls and provide exceptional support to clients. The role requires strong communication and problem-solving skills, with a preference for candidates who are recent graduates or have experience in a call center. The company offers competitive hourly pay and opportunities for professional growth in a dynamic and performance-driven environment.