Inbound Expert (4am Start Time)

Roundel; Front Royal, Northern (VA, KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Target is seeking an Inbound Expert in Virginia to help deliver a seamless guest experience on the General Merchandise team. You will contribute to inventory accuracy, proper pricing and presentation, and support fulfillment tasks to keep shelves stocked and accessible.

The role emphasizes friendly guest interactions, teamwork, and adherence to safety policies. It offers opportunities to learn retail operations and develop efficiency in fast-paced store environments.

Qualifications

• Guest service fundamentals and guest-first culture experience
• Retail business fundamentals: department sales trends, inventory accuracy
• Ability to execute daily/weekly workload to support priorities and sales goals

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by greeting guests, helping them find products and resolving issues
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive attitude
• Sort, stock and organize merchandise, maintain product availability on the sales floor
• Operate assigned equipment safely and comply with applicable laws and regulations
• Support guest services such as back-up cashier, order pickup and Drive Up as needed

Skills

Guest service

Retail fundamentals

Workload management

Tools

Handheld scanners

Job description

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career.

The role of an Inbound Expert can provide you with the skills and experience of:

• Guest service fundamentals and experience supporting a guest-first culture across the store
• Retail business fundamentals, including department sales trends, inventory management, and process efficiency and improvement
• Executing daily/weekly workload to support business priorities and deliver on sales goals

As an Inbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:

Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:

• Greet: 10ft: be friendly - smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Execute a detailed, accurate and efficient sorting operation. Stock, organize and store reserve product and straighten merchandise on sales floor. Maintain product availability on the salesfloor for GM categories. If certified, operate powered equipment as necessary while unloading freight or moving merchandise. Process defective merchandise and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations. Demonstrate a culture of ethical conduct, safety and compliance. Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible. Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws. All other duties based on business needs.

WHAT WE ARE LOOKING FOR

• Must be at least 18 years of age or older
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed
• Climb up and down ladders
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions.
• Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.