Inbound Account Executive - Med Spa

Phorest Software; Philadelphia (Philadelphia County); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Fully employer-paid medical benefits

401(k) access

In-house learning and development resources

Regular social events

Short-term disability

EAP

Wellness perks

401(k) option

Learning & development

Job summary

A software company for salons and med spas is looking for an Inbound Account Executive. This role entails managing the full sales cycle, including lead qualification, creating opportunities, and closing deals, specifically in the med spa industry. The ideal candidate has 3-5 years of experience, exceptional communication skills, and a strong customer focus. This position allows for remote work with competitive employer-paid benefits including health and wellness perks.

Qualifications

• 3-5 years of experience in a full sales cycle role.
• Proven track record of achieving or exceeding sales targets.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage the entire sales process from lead qualification to closing deals.
• Respond promptly to inbound leads and qualify them effectively.
• Conduct tailored product demonstrations for prospective clients.
• Conduct tailored product demonstrations for prospective clients.
• Collaborate with marketing, customer success, and product teams.
• Use Salesforce or similar CRM to track leads and opportunities.
• Aim to meet quarterly and annual sales targets.

Skills

Sales acumen

Communication skills

Customer-focused

CRM proficiency

Organization

Tech-savvy

Motivation

Self-motivated

Tools

Salesforce

HubSpot

Job description

Inbound Account Executive – Med Spa

Phorest Software

Remote

We are accepting applications from candidates in the following locations for this exciting opportunity:

• USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Utah
• Canada: Ontario, Quebec

About Phorest

Phorest powers 11,000 salons and medspas using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.

We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.

The Opportunity

We are seeking a dynamic and results-driven Inbound Account Executive to join our team. This is a full sales cycle role, responsible for managing inbound leads, creating opportunities, and closing deals. You will be the driving force behind new business growth and success within the hair, beauty, and particularly the med spa industry. The ideal candidate will have excellent communication skills, a deep understanding of the sales process, and a passion for helping med spas succeed.

What You’ll Do

• Manage Full Sales Cycle – Own the entire sales process from lead qualification, opportunity creation, conducting product demos, managing negotiations, and closing deals.
• Inbound Lead Management – Respond promptly to inbound leads, qualifying them based on their needs, and ensuring they are a good fit for Phorest’s solutions.
• Pipeline Management – Build and maintain a healthy sales pipeline by nurturing and progressing leads through the sales cycle, ensuring effective follow-up and engagement.
• Product Demos – Conduct engaging and tailored product demonstrations for prospective clients to showcase how Phorest meets their specific business needs.
• Consultative Selling – Understand the unique challenges and goals of potential salon and med spa clients, providing tailored recommendations on how Phorest can address their needs.
• Relationship Building – Cultivate strong, trust-based relationships with prospective clients, acting as their advocate throughout the sales process.
• Collaboration – Work closely with marketing, customer success, and product teams to ensure smooth handovers and a seamless experience for customers post-sale.
• CRM Management – Use Salesforce (or similar CRM) to track and manage leads, opportunities, and communications. Maintain detailed and accurate records of all interactions.
• Achieve Sales Targets – Consistently meet or exceed quarterly and annual sales goals by closing new business and growing your pipeline.

Who You Are

• Experience: 3-5 years of experience in a full sales cycle role, preferably within SaaS, technology, or the beauty/hair/med spa industry.
• Sales Acumen: Proven track record of achieving or exceeding sales targets, with a consultative sales approach.
• Communication: Exceptional verbal and written communication skills with the ability to engage and influence decision-makers.
• Tech-Savvy: Ability to quickly understand software solutions and explain technical concepts to non-technical audiences.
• Organization: Strong organizational skills with the ability to manage multiple leads and opportunities at different stages of the sales cycle.
• Customer-Focused: Passion for helping businesses succeed and delivering an exceptional customer experience.
• CRM Proficiency: Experience using CRM systems (e.g., Salesforce, HubSpot) to manage sales pipelines and client interactions.
• Motivation: Highly self‑motivated, driven, and proactive with a strong sense of accountability.

Benefits

🧘 Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks.

💰 Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options.

🤓 Career development is important to us. We even have our own in‑house Learning and Development/Business coach and many online resources including LinkedIn learning.

😎 We like to have fun, build camaraderie through regular social events.

👯 Phorest also encourages Employee Resource Groups; you will have the opportunity to join or champion a club, society, or group.

Equal Opportunity Employer

Phorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.