In-Store Tech Solutions Sales Specialist

Staples; Shelton (CT); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Associate discounts

Dental insurance

Vision insurance

401(k) match

Discounts elsewhere

Career growth

Job summary

Staples, Inc. is hiring Sales Specialists to provide exceptional customer service and help customers find total solutions in-store and through the kiosk.

You’ll keep customers’ needs in mind, be part of a fun, team-oriented retail culture, and receive training with immediate hiring. Responsibilities include creating a positive environment, staying informed on technology products, responding quickly to customer requests, and supporting the Tech department to achieve key metrics.

Qualifications

• Strong customer service experience.
• Ability to engage and speak with customers and understand their needs.
• Collaborate effectively in a fast-paced environment.
• Manage conflict in a calm, cooperative manner.
• Act with honesty and integrity with customer and business information.

Responsibilities

• Create a positive, inviting environment for customers as you learn their tech and overall needs.
• Stay current on technology products, offerings and services to offer a total solution.
• Respond quickly and resourcefully to customer requests and concerns on the sales floor.
• Ensure the Tech department achieves key metrics, including profitable sales.
• Be flexible on responsibilities (e.g., cashier, merchandising, returns, other duties as assigned).

Skills

Customer service

Communication

Teamwork

Conflict management

Integrity

Physical ability

Tools

Kiosk familiarity

Job description

Staples, Inc. is hiring Sales Specialists to provide exceptional customer service and help customers find total solutions in-store and through the kiosk.

You’ll keep customers’ needs in mind, be part of a fun, team-oriented retail culture, and receive training with immediate hiring. Responsibilities include creating a positive environment, staying informed on technology products, responding quickly to customer requests, and supporting the Tech department to achieve key metrics.