In-Store Stylist: Brand Experience & Customer Focus

Free People; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision insurance

Paid time off

Job summary

Free People is seeking a friendly, in-store stylist to help guests find looks that express their personal style. You’ll drive the brand experience on the sales floor, share fashion advice, and stay informed about events and promotions to offer an omni-channel customer journey.

The role emphasizes a positive, team-oriented environment with flexible hours including nights, weekends, and holidays to meet store needs. A passion for fashion and strong customer service are essential.

Qualifications

• Love for the FP brand
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
• Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Maintains Free People's visual and operational standards while keeping the focus on the customer
• Supports the shipment process to gain awareness of product including what's new and what's reship
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Skills

Customer service

Team player

Flexible hours

Brand affinity

Job description

Free People is seeking a friendly, in-store stylist to help guests find looks that express their personal style. You’ll drive the brand experience on the sales floor, share fashion advice, and stay informed about events and promotions to offer an omni-channel customer journey.

The role emphasizes a positive, team-oriented environment with flexible hours including nights, weekends, and holidays to meet store needs. A passion for fashion and strong customer service are essential.