In-Store Shopper: Flexible Weekend & Evening Hours

Whole Foods Market, Inc; Rocky River (OH); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup across groceries and prepared foods. The role emphasizes flexible weekends and peak hours, including Saturdays and Sundays, early mornings, evenings, and holidays.

You will fulfill online orders using handheld devices, verify items for accuracy, and maintain a clean staging area while delivering friendly service. The team values safety and adherence to policies, with opportunities to cross-train.

Qualifications

• Strong customer service and hospitality skills.
• Detail-oriented with multitasking abilities.
• Flexible availability including nights, weekends and holidays.
• Ability to adapt to high demand/peak hours.
• Willingness to cross-train to support other teams.
• Comfort with learning new technology-driven solutions.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency using handheld devices.
• Ensure product and order accuracy through verification and quality control.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with regulations such as age verification for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotions.
• Maintain a positive work environment.
• Communicate clearly and collaboratively.
• Attend meetings and daily huddles as assigned by Leadership.
• Support company programs and initiatives across checkout options and store formats.
• Maintain safety and store security protocols and comply with policies.

Skills

Customer service

Problem-solving

Multi-tasking

Flexible schedule

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup across groceries and prepared foods. The role emphasizes flexible weekends and peak hours, including Saturdays and Sundays, early mornings, evenings, and holidays.

You will fulfill online orders using handheld devices, verify items for accuracy, and maintain a clean staging area while delivering friendly service. The team values safety and adherence to policies, with opportunities to cross-train.