In-Store Shopper — Flexible Hours & Weekend Shifts

Whole Foods Market; Metuchen (NJ); On-site; USD 23,000 - 35,000; Full time

Job summary

Whole Foods Market is seeking team members to prepare and fulfill online orders for delivery or pickup across various departments. The role emphasizes flexible scheduling, including weekends, early mornings, and evenings, to meet peak demand during holiday seasons.

New entry-level team members start with strong onboarding and access to Whole Benefits. As part of the Customer Service & E-Commerce teams, you will shop the store, prepare orders, and provide exceptional service while maintaining

Qualifications

• Customer service-focused and hospitality mindset.
• Detail-oriented with ability to multitask.
• Flexible availability including nights, weekends, and holidays.
• Able to adapt to high demand/peak hours.
• Willing to cross-train to support other teams and tasks.
• Eager to learn new technology-driven solutions.
• Thrives in fast-paced retail environments.
• Clear communication and teamwork.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem solving

Detail oriented

Flexible availability

Teamwork

Adaptability

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking team members to prepare and fulfill online orders for delivery or pickup across various departments. The role emphasizes flexible scheduling, including weekends, early mornings, and evenings, to meet peak demand during holiday seasons.

New entry-level team members start with strong onboarding and access to Whole Benefits. As part of the Customer Service & E-Commerce teams, you will shop the store, prepare orders, and provide exceptional service while maintaining