In-Store Shopper: Flexible Hours, Weekend Peak Shifts

Whole Foods Market; Chicago (IL); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Store discount

Paid time off

Health & wellness

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery and pickup, shopping throughout the store for everyday goods. The role requires flexibility for peak hours, weekends, holidays and early mornings, with shifts averaging 4-8 hours.

You will work on the Customer Service & E-Commerce teams, ensuring accuracy, quality and timely processing while providing exceptional customer experiences.

Qualifications

• No prior retail experience required.
• High school diploma or equivalent preferred.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be 18+ years old.

Responsibilities

• Fulfills online orders efficiently, accurately and with urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Problem solving

Multi-tasking

Flexibility

English proficiency

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery and pickup, shopping throughout the store for everyday goods. The role requires flexibility for peak hours, weekends, holidays and early mornings, with shifts averaging 4-8 hours.

You will work on the Customer Service & E-Commerce teams, ensuring accuracy, quality and timely processing while providing exceptional customer experiences.