In-Store Shopper

Shaw’s and Star Market; Brockton (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Inclusive work culture

Competitive wages paid weekly

Flexible work schedules

Associate discounts

Training and development

Health and welfare benefits

Vacation / Paid Time Off

Job summary

Albertsons Companies Inc. seeks an In Store Shopper to fulfill online orders by selecting high-quality groceries across departments. You will ensure accuracy, quality, and timely handoff for pickup or delivery, while maintaining organized orders and efficient workflows.

Typical duties include bagging, substitutions when needed, and teamwork to meet customer expectations in a fast-paced store setting. 18+ with retail experience preferred.

Qualifications

• Must be 18 years of age or older.
• Prior retail, customer service, or fulfillment experience preferred.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail required for product quality and order accuracy.
• Availability to work early mornings, evenings, weekends, and holidays.
• Compliance with company policies including safety, sanitation, and dress standards.

Responsibilities

• Select high-quality items for online orders while shopping in-store.
• Check quality, accuracy, and substitutions to match customer requests.
• Keep orders organized and ready for pickup, bag items, and prepare orders for delivery or pickup.
• Coordinate with team members and departments to ensure timely handoff to customers.

Skills

Customer service

Attention to detail

Time management

Technology use

Problem solving

Physical stamina

Teamwork

Adaptability

Operational awareness

Tools

Handheld devices

Job description

A Day in the Life - In Store Shopper

As an In Store Shopper (Drive Up & Go Clerk as we call it), your day is focused on selecting high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that match what you’d choose yourself. Each order is an opportunity to get it just right, ensuring customers receive accurate and fresh groceries.

Another part of the role is keeping orders organized and ready for pick up. You’ll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to customers. Between shopping, packing, and preparing orders for delivery or pickup, the work stays steady making it a good fit for someone who enjoys moving throughout the store and working in a fast‑paced environment.

What You Bring To The Table

• Customer Interaction Skills: Clear and professional communication when assisting with pickup orders
• Product Selection Skills: Choosing high-quality items across perishable and non-perishable departments
• Attention to Detail: Accuracy in order fulfillment, substitutions, and product quality checks
• Organization & Time Management: Managing multiple orders while maintaining speed and accuracy
• Technology Use: Comfortable using handheld devices and systems for order picking and tracking
• Problem Awareness: Identifying out-of-stock items and selecting appropriate substitutions
• Operational Awareness: Following order fulfillment processes and company standards
• Team Awareness: Coordinating order needs with team members and department processes
• Adaptability: Comfort with changing order volume and priorities throughout the shift
• Physical Capability: Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas

Requirements

• Must be 18 years of age or older
• Prior retail, customer service, or fulfillment experience preferred
• Ability to use handheld devices and follow digital order systems
• Strong attention to detail required for product quality and order accuracy
• Availability to work early mornings, evenings, weekends, and holidays
• Compliance with company policies including safety, sanitation, and dress standards

Why You Will Choose Us

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We Also Provide a Variety Of Benefits Including

• Inclusive work culture built on belonging
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.