In-Store Sales Specialist – Flooring (Commission Eligible)

ADP, Inc.; Fort Smith (AR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly commission

Job summary

Home Outlet in Fort Smith, Arkansas is hiring a Customer Service Representative (Retail Warehouse Sales Specialist). The CSR greets customers, offers knowledgeable product recommendations, processes sales, and helps maintain a safe, organized store environment to ensure a welcoming shopping experience.

You will work with the team to hit sales goals, cut materials to order, assist in loading purchases, and operate the POS system.

Qualifications

• High school diploma or GED required.
• Previous retail or customer service experience preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and point-of-sale systems.

Responsibilities

• Greet customers in a friendly, professional manner in-store and by phone.
• Provide information regarding product availability, pricing, and use.
• Deliver outstanding customer service with the goal of driving repeat business.
• Assist in selling merchandise and support team members in achieving sales goals.
• Accurately process customer purchases using the point-of-sale system.
• Cut materials such as carpet, vinyl, and padding to customer specifications.
• Assist customers in safely loading purchased materials into their vehicles.
• Move merchandise from the receiving area to sales floor and ensure correct placement.
• Tag products with pricing labels in accordance with store guidelines.
• Maintain a clean, safe, and organized store environment.

Job description

Home Outlet in Fort Smith, Arkansas is hiring a Customer Service Representative (Retail Warehouse Sales Specialist). The CSR greets customers, offers knowledgeable product recommendations, processes sales, and helps maintain a safe, organized store environment to ensure a welcoming shopping experience.

You will work with the team to hit sales goals, cut materials to order, assist in loading purchases, and operate the POS system.