In-Store Sales & Service Specialist

The Home Depot; South Setauket (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent home improvement retailer in South Setauket seeks Customer Service/Sales associates to provide fast and friendly service to customers. Candidates will learn product details and assist with various departments, ensuring a clean and safe environment. Key responsibilities include greeting customers, assessing needs, and maintaining stock. This position requires a commitment to safety and teamwork, providing a positive shopping experience for customers.

Qualifications

• Fast, friendly service with customers.
• Ability to learn about products and provide assistance.
• Follow all safety policies & standards.

Responsibilities

• Greet and qualify customers to assess their needs.
• Maintain in-stock condition of assigned areas.
• Ensure a clean and safe shopping environment.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.