In-Store Sales Leader: Guest Experience & Growth

American Eagle Outfitters, Inc.; Wauwatosa (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and delivering a stellar guest experience. You will train, motivate and celebrate associates, drive sales results, and uphold AEO Brand Standards while modeling integrity and teamwork.

You will guide staff, ensure daily operations run smoothly, and foster a Guest First culture across the sales floor and fitting room areas.

Qualifications

• You love AE/Aerie products and can lead by example with strong guest care.
• You recruit and develop talent to maintain staffing aligned with business needs.
• You train and celebrate associates to sustain outstanding service and a Guest First culture.
• You provide real-time coaching and feedback to drive performance and engagement.
• You execute daily visual and operational procedures, ensuring fitting rooms and floor meet Brand Standards.

Responsibilities

• Lead LOD shifts to drive sales and guest loyalty.
• Motivate and coach the team to achieve KPI targets.
• Recruit and hire strong talent to ensure proper staffing.
• Provide ongoing performance feedback and recognition to the team.
• Execute visual and operational standards including merchandising moves.
• Maintain store safety and uphold Asset Protection policies.

Skills

Sales leadership

Team motivation

Coaching

Guest experience

Visual merchandising

Integrity

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by leading LOD shifts and delivering a stellar guest experience. You will train, motivate and celebrate associates, drive sales results, and uphold AEO Brand Standards while modeling integrity and teamwork.

You will guide staff, ensure daily operations run smoothly, and foster a Guest First culture across the sales floor and fitting room areas.