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Job summary
A retail service company in Waterbury, Connecticut is seeking a customer service representative to enhance shopper engagement and maintain merchandising excellence. You will be responsible for following plan-o-grams, managing inventory, and ensuring quality standards. Ideal candidates will have at least 1 year of customer service experience and a strong command of technology to manage work assignments effectively. The role requires physical capabilities such as lifting and carrying, as well as working in cold environments.
Qualifications
At least 1 year of customer service experience preferred.
Comfortable utilizing technology like smartphones and handheld devices.
Must possess strong interpersonal and leadership skills.
Responsibilities
Read and follow plan-o-grams to complete project work.
Maintain store shelf standards and manage inventory.
Work effectively with web applications for documentation and scheduling.
Skills
Customer Service
Communication Skills
Detail Oriented
Interpersonal Skills
Organizational Skills
Tools
Smartphones
Handheld Devices
Computer
Calculator
Pallet Jack
Job description
A retail service company in Waterbury, Connecticut is seeking a customer service representative to enhance shopper engagement and maintain merchandising excellence. You will be responsible for following plan-o-grams, managing inventory, and ensuring quality standards. Ideal candidates will have at least 1 year of customer service experience and a strong command of technology to manage work assignments effectively. The role requires physical capabilities such as lifting and carrying, as well as working in cold environments.