In-Store Guest Experience Educator

lululemon; Pleasanton (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Leadership series

Job summary

lululemon, a premium performance apparel retailer in Pleasanton, CA, seeks an Educator to deliver exceptional guest experiences and education on our products. You will engage with guests, assess needs, and guide them through purchases with authentic knowledge of our community and culture.

You will collaborate with teammates to maintain a premium store environment, support omnichannel programs, and contribute to a respectful, inclusive team. Flexible scheduling is required.

Qualifications

• Inclusive environment with a focus on guest experience and teamwork.
• Ethical conduct and professionalism in all interactions.
• Commitment to delivering exceptional guest service and product education.
• Accountability for actions and reliable performance on shift.
• Awareness of impact of words and actions on guests and colleagues.
• Ability to collaborate across teams to optimize guest experience.
• Positive energy and enthusiasm for the role and brand.

Responsibilities

• Engage with guests to deliver world-class service and product education.
• Provide customized solutions and seamless omnichannel experiences as needed.
• Conduct on-floor product presentation, restocking, and cleanliness tasks.
• Operate store technology to support operations and guest experience.
• Maintain safety and adherence to policies and procedures.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Job description

lululemon, a premium performance apparel retailer in Pleasanton, CA, seeks an Educator to deliver exceptional guest experiences and education on our products. You will engage with guests, assess needs, and guide them through purchases with authentic knowledge of our community and culture.

You will collaborate with teammates to maintain a premium store environment, support omnichannel programs, and contribute to a respectful, inclusive team. Flexible scheduling is required.