In-Store Experience Specialist

Hill House Home; Newport Beach (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Hill House Home is seeking Sales Associates to create personalized shopping experiences for customers at our Newport Beach, CA store. We offer full-time and part-time roles with a retail schedule that includes weekends.

As a Sales Associate, you will build authentic connections, answer questions, recommend fits and gifts, assist with stock, and maintain a high standard on the shop floor. You will thrive in a fast-paced environment and contribute to an engaging guest experience daily.

Qualifications

• Retail experience or service industry background is preferred.
• Self-motivated with exceptional communication and motivational attitude.
• Passionate about customer experience.
• High degree of flexibility and initiative.
• Embraces a culture of learning and advocacy.
• Has lived experiences with people from different backgrounds and diverse teams.

Responsibilities

• Build authentic connections with shoppers as you answer questions and complete purchases.
• Energize the team by continuously seeking ways to improve the customer experience.
• Become a product expert and offer fit, fabric, style, and gift recommendations.
• Assist with checking stock daily and restocking the selling floor.
• Perform open and closeout procedures as needed.
• Maintain the shop floor and visual displays to a high standard.
• Work in a fast-paced environment with exceptional customer service skills.
• Surprise and delight customers by going above and beyond their expectations.

Skills

Customer service

Communication

Self-motivation

Flexibility

Team orientation

Job description

Hill House Home is seeking Sales Associates to create personalized shopping experiences for customers at our Newport Beach, CA store. We offer full-time and part-time roles with a retail schedule that includes weekends.

As a Sales Associate, you will build authentic connections, answer questions, recommend fits and gifts, assist with stock, and maintain a high standard on the shop floor. You will thrive in a fast-paced environment and contribute to an engaging guest experience daily.