In-Store Customer Service Specialist

SmartRecruiters, Inc.; Santa Ana (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Santa Ana, CA seeks a Store Customer Service Representative to operate equipment, stock ingredients, and prepare products while delivering friendly service to customers.

You will receive telephone orders, process them, take inventory, and maintain paperwork; this role involves standing for long periods and occasional lifting up to 50 pounds, with on-the-job training and orientation provided.

Qualifications

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Verbal, writing, and telephone skills to take and process orders.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Math skills

Order processing

Verbal communication

Phone etiquette

Typing speed

Tools

POS system

Touchscreen

Inventory software

Job description

SmartRecruiters, Inc. in Santa Ana, CA seeks a Store Customer Service Representative to operate equipment, stock ingredients, and prepare products while delivering friendly service to customers.

You will receive telephone orders, process them, take inventory, and maintain paperwork; this role involves standing for long periods and occasional lifting up to 50 pounds, with on-the-job training and orientation provided.