In-Store Customer Experience Specialist (Print & Shipping)

FedEx Office and Print Services; Orland Park (IL); On-site; USD 25,000 - 29,000; Full time

Job summary

FedEx Office and Print Services in Orland Park, IL is hiring for a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the right FedEx Office products and services, while operating printing and packaging equipment.

This role requires a high school diploma or equivalent and at least 6 months of experience, plus excellent verbal and written communication skills.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes orders and coordinates activities in the store.
• Provides pricing information and product details to customers.
• Recommends FedEx Office products and services based on customer needs.
• Operates printing, binding and related equipment.
• Maintains a safe, clean, and orderly store environment.
• Handles cash and processes financial transactions at POS.

Skills

Customer service

Communication

Team training

Education

High school diploma or equivalent education

Job description

FedEx Office and Print Services in Orland Park, IL is hiring for a Store Consultant to deliver a positive customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, and guide customers to the right FedEx Office products and services, while operating printing and packaging equipment.

This role requires a high school diploma or equivalent and at least 6 months of experience, plus excellent verbal and written communication skills.