In-Store Beauty & Wellness Advisor

Walgreens Co.; Tampa (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

Walgreens in Tampa, FL is seeking a Beauty & Wellness Consultant to deliver exceptional customer care, mini-makeovers, skincare consultations and personalized recommendations. You will help customers explore beauty solutions and demonstrate products to enhance their total look.

Join a team focused on brand awareness, in-store events, and outstanding service while maintaining department standards and compliance with store policies. Flexible scheduling including evenings and weekends is required.

Qualifications

• High School Diploma/GED and at least one year of experience working in a retail sales environment or beauty/cosmetics.
• Experience meeting sales goals and proactively selling beauty products.
• Ability to work flexible schedule including evenings, weekends, and holidays.
• Fluent in reading, writing and speaking English.
• Basic PC/tablet skills.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
• Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
• Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
• Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
• Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
• Engages with omni-channel solutions to enhance customer engagement/experience.
• Locates products in other stores or online if unavailable in the store.

Skills

Customer care

Sales ability

English fluency

Retail experience

Education

High School Diploma/GED

Job description

Walgreens in Tampa, FL is seeking a Beauty & Wellness Consultant to deliver exceptional customer care, mini-makeovers, skincare consultations and personalized recommendations. You will help customers explore beauty solutions and demonstrate products to enhance their total look.

Join a team focused on brand awareness, in-store events, and outstanding service while maintaining department standards and compliance with store policies. Flexible scheduling including evenings and weekends is required.