In-Room Dining Server

Virgin-Hotel; Dallas (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Virgin-Hotel in Dallas seeks an In-Room Dining Server to deliver food and beverages with enthusiasm, accuracy, and a guest-first attitude. You will work part-time, handling requests, documenting charges, and ensuring a memorable room-service experience for guests.

Responsibilities include maintaining inventory, communicating clearly with guests and team members, and upholding hygiene and safety standards while delivering exceptional service from the mini-bar to the guest room.

Qualifications

• Must be legally allowed to work in the United States.
• Food Handler Card and TABC certification must be current for at least 6 months.

Responsibilities

• Receive and deliver food & beverage orders to guests based on requests and preferences.
• Record charges accurately to guest accounts and maintain inventory of stocks.
• Provide excellent guest service and communicate clearly with guests and teammates.
• Maintain clean and organized work area, including stocking mini-bars.
• Work well independently and as part of a team to fulfill room service requests.

Skills

English communication

Teamwork

Customer service

Multi-tasking

Stand duration

Education

Food Handler Card

TABC certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

In-Room Dining Server

Part Time Dallas, TX, US

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Who we are:

Your mission:

Should you decide to accept it…

Listen, record, communicate and deliver food & beverage items based on requests, guest history and preferences. Be enthusiastic and use your talents to sell our experience to our guests. Be able to work independently and on a team to deliver room service orders, charge guest accounts accordingly and take and maintain inventory of stocks.

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

• Maintaining proper product levels, posting/billing of items consumed to guest bills.
• Learn and retain food & beverage and menu knowledge
• Use excellent communication skills with guests, staff including verbal, written and body language
• Maintain a clean, hygienicand organized work environment including stocking of mini-bars
• Be able to communicate timely and in a responsive manner via digital device
• Execute fabulous guest service
• Enthusiastically describe details of mini-bar items, food dishes and beverages at time of delivery to guests
• Work well on a team or independently while being accountable for work performed
• Be a team player!

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• Ability to work a flexible schedule
• Ability to work on weekends and holidays
• Stand for periods of 8-10 hours
• Lift and carry30lbs, carry and balance plates, cocktail tray on a regular and frequent basis
• Work with others like a rock star, while keeping the guests and teammates the focus
• Ability to communicate clearly in verbal and written English
• Comply with all safety and health department procedures, as well as, all state and federallaws
• Maintain a neat, clean and well-groomed appearance per hotel standards
• Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties
• Adhere to hotel policies including but not limited to attendance, safety, behavior

Background must-have:

• Current, legal and unrestricted ability to work in the United States
• Food Service Handler Cardand TABC certification that is currentlyvalid foraminimum ofat least6 months
• Preferred:1-2 years’ experience in a full service hospitality establishment