In-Person Customer Service & Sales Rep – Growth Path

Monstera Talent; Cincinnati (OH); On-site; USD 31,850 - 45,500; Full time

Job summary

Monstera Talent is hiring a Customer Service Representative for face-to-face sales and customer acquisition in a full-time in-person role. You will engage with customers at retail locations, promotional events, and live campaigns, delivering exceptional service and accurately registering participants.

No prior industry experience required; comprehensive training and mentorship will develop your communication, product knowledge, and presentation skills.

Qualifications

• Excellent communication and interpersonal skills
• Positive attitude with a customer‑focused mindset
• Strong relationship‑building and active listening abilities
• Confidence working in face‑to‑face customer environments
• Self‑motivated, reliable, and eager to learn
• Ability to thrive in a collaborative, goal‑driven team
• Previous experience in customer service, retail sales, hospitality, call center, events, or direct sales is beneficial but not required

Responsibilities

• Deliver outstanding face‑to‑face customer service and build positive customer relationships
• Represent clients professionally at retail locations, promotional events, and live campaigns
• Engage with prospective customers and explain products, services, and promotional offers
• Support customer acquisition initiatives by identifying customer needs and providing tailored solutions
• Assist with customer registrations, inquiries, and campaign participation
• Meet individual and team performance goals while maintaining a customer‑first approach
• Collaborate with colleagues and leadership in a fast‑paced, team‑oriented environment
• Maintain accurate customer information and follow campaign guidelines

Job description

Monstera Talent is hiring a Customer Service Representative for face-to-face sales and customer acquisition in a full-time in-person role. You will engage with customers at retail locations, promotional events, and live campaigns, delivering exceptional service and accurately registering participants.

No prior industry experience required; comprehensive training and mentorship will develop your communication, product knowledge, and presentation skills.