In-House Marketing Greeter | Bonnet Creek Resort

Travel Leisure Resort Development Inc; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Wellness program

Job summary

Travel + Leisure Co. seeks a Guest Services Associate to welcome resort guests, assist with arrival and check-in, and ensure a smooth and enjoyable stay. You will assist guests with luggage, maintain a professional appearance, and respond to inquiries about resort amenities, services, and directions.

A high school diploma or equivalent and at least one year of customer service experience are required. The role supports a vibrant hospitality team.

Qualifications

• High School diploma or equivalent.
• At least one year of customer service experience.
• Must maintain a professional appearance and cordial attitude towards guests and staff.
• Able to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay.
• Assist guests with arrival, check-in, and stay at the property.
• Handle guests' luggage and maintain a professional demeanor.
• Answer inquiries about resort amenities, services, policies, and directions.

Skills

Customer service

People oriented

Teamwork

Education

High School diploma or equivalent

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

• - Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
• - Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
• - Provides services to the guest personally or refers requests to the appropriate department manager.
• - May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.
• - High School diploma or equivalent.
• - At least one year of customer service experience.
• - Must maintain a professional appearance and a cordial attitude towards all guests and staff.
• - Able to handle the stress of high customer demand in a hospitality environment.
• - Must be people oriented and able to work independently or with others as needed.
• - Must be able to easily and frequently change from one activity to another.
• - Ability to lift up to 50 pounds.

WD is a drug‑free workplace and may require a background check and drug test prior to employment.

How You'll Be Rewarded

Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.