In-Home Smart Home Solutions Consultant — Flexible Schedule

ADT; Lancaster (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Tuition reimbursement

Company vehicle

Disability & life insurance

Paid time off

Flexible schedule

Job summary

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects their valued assets. You will combine hands-on installation with consultative sales, educating customers on app features and ensuring solutions fit their needs.

You will install devices, activate systems, and help customers understand how products interoperate within a home network while delivering excellent service and ongoing support.

Qualifications

• High school diploma or equivalent required.
• Strong customer-focused communication skills.
• Technical aptitude with smart device ecosystems and connected technologies.

Responsibilities

• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer's existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection

Skills

Customer service

Technical aptitude

Home networking basics

Communication skills

Learning mindset

Physical ability

Education

High School Diploma or GED

Tools

Smart home ecosystems

Job description

ADT is seeking a Smart Home Consultant to guide residential customers in designing a home setup that protects their valued assets. You will combine hands-on installation with consultative sales, educating customers on app features and ensuring solutions fit their needs.

You will install devices, activate systems, and help customers understand how products interoperate within a home network while delivering excellent service and ongoing support.