In Home Sales Manager

Joyce Factory Direct; Cleveland, Northern (OH, KY); Hybrid; USD 60,000 - 250,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Car allowance: $500 monthly

Phone allowance: $100 monthly

Employee discount on home improvement

Employee referral bonus program

Job summary

Joyce Factory Direct is seeking a high-performing Sales Manager to build and lead an in-home sales team serving markets across the region. You’ll coach closers, drive accountability, and personally run company appointments to model top performance.

This role blends hands-on leadership with active selling, requiring a track record in in-home or high-ticket B2C sales, strong coaching skills, and the ability to balance pipeline management with team development. Excellent compensation is available.

Qualifications

• Proven track record in in-home sales (outside sales or high-ticket B2C)
• Experience coaching, training, or leading sales professionals
• Ability to use performance data to coach behavior and improve results
• Strong closer who can also lead by example and produce personally

Responsibilities

• Coach, train, and develop a team of in-home sales representatives
• Lead onboarding and ramp-up of new reps, training on products and processes
• Provide ongoing field coaching, role-play, and performance feedback
• Track team production, close rates, activity, and other KPIs
• Set clear expectations and hold reps accountable for results
• Identify performance gaps and create coaching plans to improve results
• Build a competitive, high-energy sales culture
• Run pre-set in-home appointments and maintain strong personal production
• Demonstrate effective presentations, objections handling, follow-up, and closing
• Partner with leadership to support sales goals and staffing needs

Skills

In-home sales

Coaching

Leadership

High-ticket sales

Job description

Who We Are

Joyce Factory Direct has been an industry leader in home remodeling since 1955, specializing in sunrooms, windows, baths, and doors. We proudly serve multiple markets including Cleveland, Pittsburgh, Charlotte, Columbia, Asheville, and Greenville. We are a third-generation, family-owned and operated company, committed to quality craftsmanship and long-term customer relationships. At Joyce, we take pride in manufacturing the majority of our own products, allowing us to deliver superior quality while supporting the communities we serve.

Position Overview

Joyce is seeking a high-performing Sales Manager who can build a winning team while continuing to win in the field. This is a hands-on leadership role for an experienced in-home sales professional who knows how to coach closers, drive accountability, and create a culture where strong performance is the standard.

You will own the development and day-to-day performance of the sales team, including onboarding new representatives, ongoing training and coaching, and holding the team accountable to production, conversion, and activity goals. Just as importantly, you will lead from the front by continuing to run company-provided appointments, close business, and demonstrate the habits and behaviors you expect from your team.

This is not a desk-only management position. The right leader will be equally comfortable coaching a rep through a tough sales situation, reviewing performance numbers, and stepping into the home to close business themselves.

Compensation

This is a high-income leadership opportunity with multiple ways to earn.

• Base salary: $60,000 to $70,000
• Uncapped commission on personal sales
• Sales override tied to team production and performance
• $500 monthly car allowance
• $100 monthly phone allowance
• Expected total compensation: approximately $180,000 to $250,000 per year, depending on individual and team performance

Strong managers have the opportunity to significantly increase their earnings by developing a productive team while continuing to perform at a high level personally.

What You’ll Do

• Coach, train, and develop a team of in-home sales representatives
• Lead the onboarding and ramp-up of new sales representatives, helping them learn our products, sales process, and expectations
• Provide ongoing field coaching, role-play, sales training, and performance feedback
• Track team production, close rates, activity, and other key performance metrics
• Set clear expectations and hold sales representatives accountable for results and performance standards
• Identify performance gaps and create actionable coaching plans to improve results
• Build a competitive, accountable, and high-energy sales culture
• Run pre-set, in-home sales appointments and maintain strong personal production
• Lead by example by demonstrating effective presentations, objection handling, follow‑up, and closing techniques
• Partner with company leadership to support sales goals, staffing needs, and continued team growth
• Ensure accurate documentation, deal submission, and a professional customer experience across the team

You’ll Be a Good Fit If You:

• Have a proven track record in in-home sales, outside sales, or high-ticket B2C sales
• Have experience coaching, training, or leading sales professionals
• Know how to use performance data to coach behavior and improve results
• Are comfortable holding people accountable while still building trust and motivating a team
• Are a strong closer who is willing and able to continue producing personally
• Are competitive, energetic, organized, and highly results-focused
• Can balance leadership responsibilities with a personal sales pipeline
• Communicate clearly and confidently with both customers and sales representatives

Preferred backgrounds: home improvement, roofing, solar, windows, baths, HVAC, or other in‑home sales environments. Previous sales management experience is strongly preferred.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• $500 monthly car allowance
• $100 monthly phone allowance
• Employee discount on home improvement services
• Employee referral bonus program

Why Joyce

• Pre‑qualified appointments provided - no cold calling
• High close opportunity with strong average ticket sizes
• Established brand with over 71 years of credibility
• High‑quality, American‑made products that sell
• High earning potential through personal production and team performance
• Hands‑on leadership opportunity with the ability to directly shape and develop a sales team
• A performance‑driven environment where strong leaders and closers are rewarded

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