In-Home Sales Lead Coordinator

American Residential Services; Omaha (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Clean office environment with modern工具

Job summary

American Residential Services (ARS) is seeking an in-office Sales Lead Coordinator to manage and route incoming leads for the in-home sales team. This role ensures the right In-home Sales Representatives are assigned to opportunities to maximize revenue and efficiency, with a strong emphasis on organization and customer service.

The role requires flexibility for weekend shifts and a comfortable, phone-heavy office environment.

Qualifications

• 1+ years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable working in an in-office, phone-heavy role.
• Flexible availability for assigned shifts and occasional weekends.
• Proficiency with computer systems and scheduling tools.
• Must pass background check and drug screening.

Responsibilities

• Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value.
• Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities.
• Coordinate scheduling between customers and sales representatives.
• Monitor lead flow and adjust assignments to ensure balanced coverage and productivity.
• Follow up on unsold estimates and open opportunities.
• Communicate with field sales reps to ensure alignment on schedules and expectations.
• Track activity, maintain accurate records, and support reporting needs.
• Provide a high level of customer service through outbound and inbound communication.

Skills

Dispatch experience

Customer service

Sales coordination

Tools

Scheduling software

Job description

American Residential Services (ARS) is seeking an in-office Sales Lead Coordinator to manage and route incoming leads for the in-home sales team. This role ensures the right In-home Sales Representatives are assigned to opportunities to maximize revenue and efficiency, with a strong emphasis on organization and customer service.

The role requires flexibility for weekend shifts and a comfortable, phone-heavy office environment.