In Home Furniture Technician

Mor Furniture for Less Inc; Portland (OR); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Medical-Dental-Vision

401K

Pet insurance

Employee purchase program

Employee referral bonus

Paid vacation and holidays

Employee recognition programs

Job summary

A well-established furniture company in Portland is looking for a team member to support customer service by performing minor in-home repairs and repairs on customer-owned products. The role requires strong communication skills and problem-solving abilities. With a starting pay of $24 per hour, this position offers benefits including medical, 401K, and opportunities for growth. Join a supportive team dedicated to excellence and customer satisfaction.

Qualifications

• One year previous related experience required.
• Ability to communicate effectively with customers and team members.
• Basic computer skills needed for operational tasks.

Responsibilities

• Perform minor in-home repairs and touch-ups.
• Engage in face-to-face customer interactions.
• Assist in identifying solutions for repairs.

Skills

Communication skills

Problem solving skills

Safety and Security skills

Job description

Description

Why work for Mor Furniture for Less?

Mor Furniture has been around for a long time (40+ years!), and so have many of our employees! Many ten, twenty, even thirty year team members started in entry-level positions which grew into management roles and careers throughout the organization. Mor values both our employees and our customers . We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

Mor Furniture spans seven states with opportunities all across the West, and we’re growing! If you’re looking to join an organization with a rich history in the furniture industry, competitive benefits, and a heck of a lot of fun, then you just might be a great fit! So apply today and start looking forward to a long, satisfying career you can be proud of.

The main responsibilities are to fix, repair, review customer owned products to assist in identifying solutions for repair.

Includes

• Minor in-home repairs and touch-ups.
• Face-to-face customer interaction and service.
• Performs related duties as assigned.

Benefits

• Medical-Dental-Vision
• 401K
• Pet insurance
• Ridiculously awesome employee purchase program
• Employee referral bonus
• Paid vacation and holidays
• Exciting employee recognition programs and appreciation events
• Competitive pay
• Endless opportunities for growth
• Awesome and supportive co-workers
• Position starts at $24 per hour!!!

Requirements

• One (1) year previous related experience.
• Communication skills: Ability to read, analyze and interpret delivery and service documents; ability to respond to inquiries of complaints from customers, ability to effectively present information to dispatch and management. Ability to speak clearly, calmly and persuasively in positive or negative situations. Ability to write clearly and informatively.
• Computer skills: Ability to operate basic functions of the job on GERS.
• Problem solving skills: Ability to identify and resolve problems in a timely manner; gather and analyze information skillfully to assist in the decision making process of warranted items; develop alternative solutions to resolve customer complaints.
• Safety and Security skills: Ability to observe safety and security procedures; report potentially unsafe conditions; uses equipment and materials properly.

E-Verify

Mor Furniture participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.

Mor Furniture for Less, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, creed, gender, religion, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, medical condition including genetic characteristics or any other protected class.

The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of responsibilities, duties and skills. Management retains the discretion to add or change the duties at any time.