In-Field Brand Experience Ambassador

Acosta; Jersey City (NJ); On-site; USD 26,000 - 37,000; Full time

Job summary

Acosta Group is hiring a Google Brand Ambassador for public-facing activations at high-traffic sites. You will educate consumers on a new mobile app, perform live product demos, and guide users through the app experience on a demo device.

The role emphasizes energetic, charismatic, and tech-savvy individuals who can engage audiences, coordinate with venues, and travel to activation sites. Training is provided.

Qualifications

• Minimum 2 years proven experience in a customer-facing role (e.g., brand ambassador, promotions, sales, or retail).
• Experience with showcasing the latest features and effectively demonstrate for consumers.
• Exceptional verbal communication and interpersonal skills; you must be a clear and confident speaker.
• Demonstrated reliability, punctuality, and a strong work ethic with the ability to work independently.
• A genuine passion for technology and for creating positive, memorable brand experiences.
• Ability to stand for extended periods and work in various indoor environments.
• Must have a flexible schedule with availability to work weekdays, evenings, and weekends during the holiday period.
• High energy and excitement when engaging with consumers on the latest technology/features being demonstrated.

Responsibilities

• Proactively and enthusiastically approach the public to introduce them to our new mobile application.
• Deliver clear and compelling product demonstrations to individuals and small groups.
• Guide potential users through the complete consumer journey, from app download and setup to experiencing key features on a demo device.
• Serve as the primary on-site brand presence, liaising with venue contacts to coordinate and optimize marketing activations.
• Transport, set up, and break down marketing assets at various activation sites.
• Troubleshoot and resolve on-site logistical challenges to ensure smooth campaign execution.
• Monitor and report on KPIs, including consumer engagement and interaction quality.
• Gather and relay qualitative field data, including consumer feedback and event photos, to senior management.
• Represent the Google brand with the highest standard of professionalism, positivity, and energy at all times.

Skills

Customer-facing experience

Public speaking

Tech interest

Flexible schedule

Job description

Acosta Group is hiring a Google Brand Ambassador for public-facing activations at high-traffic sites. You will educate consumers on a new mobile app, perform live product demos, and guide users through the app experience on a demo device.

The role emphasizes energetic, charismatic, and tech-savvy individuals who can engage audiences, coordinate with venues, and travel to activation sites. Training is provided.