In-Branch Teller: Elevate Customer Experience & Finances

PNC; Spring Valley (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Health Savings Account feature

401(k) plan with company match

Paid holidays and vacation

Job summary

PNC is seeking a Teller to join its Retail Branch team in Washington, DC at Spring Valley. You will deliver personalized banking experiences, educate customers on options, and identify opportunities for referrals while maintaining accurate branch operations.

No degree is required; the role emphasizes customer service, product knowledge, and reliable, friendly engagement with clients in an in-office setting.

Qualifications

• Experience in customer-facing banking environments preferred but not required.
• Ability to explain banking options and guide customers to solutions.
• Comfort with using branch tech and digital tools.
• Strong communication and problem-solving skills.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed accurately and efficiently.

Skills

Customer Service

Banking

Customer Experience

Accountability

Identifying Opportunities

Leveraging Technology

Proactive Sales

Client Loyalty

Education

No Degree

Job description

PNC is seeking a Teller to join its Retail Branch team in Washington, DC at Spring Valley. You will deliver personalized banking experiences, educate customers on options, and identify opportunities for referrals while maintaining accurate branch operations.

No degree is required; the role emphasizes customer service, product knowledge, and reliable, friendly engagement with clients in an in-office setting.