IMT Case Manager: Mobile, Integrated Care Advocate

Randstad; New York (NY); On-site; USD 47,000 - 63,000; Full time

Job description

Job Description

CUCD has partnered with Randstad, a world leader in connecting top talent with rewarding careers, to fill this crucial role. This is a permanent role with our client on W-2.Why work at CUCS? Pioneering, Evidence-Based Work

Purpose-Driven Culture & Mission

• A Nearly 50-Year Legacy of Proven Impact: CUCS has spent almost five decades refining integrated care. Joining means working with an established leader that sets the citywide standard for ending homelessness and addressing mental health challenges.

• Whole-Person, Integrated Care: Instead of applying isolated band-aids, CUCS combines affordable housing, primary medical care, psychiatric care, and social work into a single model—delivering real, long-term stability rather than temporary fixes.

Professional & Personal Growth

• Multidisciplinary Learning: Staff work side-by-side with interdisciplinary teams (social workers, medical staff, housing specialists), gaining exposure to trauma-informed care, evidence-based interventions, and crisis management.

• Clear Career Pathways: With structured career levels, internal mobility, and tuition reimbursement, CUCS invests directly in employee advancement.

salary: $46,508.83 - $63,024.05 per year
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

About the Role

CUCS seeks a Case Manager for its Intensive Mobile Treatment (IMT) program, serving individuals with complex needs across homeless, criminal justice, and behavioral health systems. IMT provides flexible, continuous, mobile care to improve quality of life regardless of a client's location (shelter, street, housing, hospital, or jail).

Key Responsibilities

• Provide person-centered case management, counseling, recovery planning, and crisis intervention.

• Complete housing applications and assist with placement, employment, and public benefits.

• Conduct community outreach and escort clients to appointments across NYC.

• Advocate for clients and liaise with criminal justice, shelter, and medical providers.

• Collaborate with an interdisciplinary team to ensure continuity of care and meet contract standards.

Requirements

• Education: Bachelor's degree in Social Work, Psychology, Mental Health Counseling, Criminal Justice, or related human services field required.

• Experience/Skills: Experience with substance use, mental illness, and trauma preferred; strong assessment, communication, and computer skills.

• Travel: Field-based position; must be able to travel across all 5 NYC boroughs. Spanish/English bilingual skills preferred.

Benefits

17-27 PTO days, 10 sick/3 personal days, 12 holidays, health/dental/vision, 403(b), transit subsidy, tuition reimbursement.

Additional Information

• EEO CUCS is an EEO Employer and Prohibits Discrimination/Harassment of Any Kind.

The essential functions of this role include

• working weekends
• Skills
• Scheduling Appointments
• Organization
• Decision Making
• Working Independently
• Oral Communication
• Handling Confidential Information
• Problem Solving
• Prioritizing
• Written Communication
• Microsoft Office
• Case Management
• Bilingual Spanish Preferred
• Caseload Management
• Interpersonal Skills
• Business operations
• Qualifications
• Years of experience: 2 years
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.