IMS Hosting Lead - Infrastructure & Service Delivery

Cognizant; Wayzata (MN); On-site; USD 110,000 - 136,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan

Disability insurance

Paid parental leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking an IMS Hosting Lead to oversee onshore hosting operations from Atlanta, GA or Wayzata, MN, coordinating global and regional teams to ensure reliable support. The role emphasizes data center governance and high-availability hosting capabilities for critical services.

Ideal candidates will have 19+ years of experience with Windows Server, SQL Server, Oracle, and a focus on IT service management, automation, and continuous improvement.

Qualifications

• Designs scalable, resilient data centre infrastructure for hosting services.
• Defines standards and roadmaps aligning with business goals.
• Manages Windows Server, SQL Server, Oracle hosting platforms.
• Manages incidents, changes, risks, and SLA governance.
• Drives automation and lifecycle improvements for service quality.

Responsibilities

• Lead onshore hosting operations and coordinate delivery across teams.
• Manage Windows Server, SQL, Oracle hosting platforms for availability.
• Oversee incidents, changes, problems, risks and governance with SLAs.
• Drive resource planning, workload allocation, and accountability.
• Promote automation, standardization and continuous improvement.

Skills

Data Center Architecture

Enterprise Architecture

Hosting Operations Management

IT Service Management & Operational治理

Infrastructure Automation & Continuous

Job description

IMS Hosting Lead - Infrastructure & Service Delivery

Location: Atlanta GA or Wayzata, MN

Experience: 19+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Responsibilities:

Lead onshore hosting operations and coordinate service delivery across global and regional teams to ensure consistent and reliable support.

Manage Windows Server, SQL, Oracle, and related hosting platforms to maintain high availability, performance, and operational stability.

Oversee incidents, changes, problems, risks, and operational escalations while ensuring SLA commitments and governance requirements are met.

Drive priority management, resource planning, workload allocation, and team accountability to ensure effective service delivery and continuous improvement.

Promote automation, standardization, lifecycle management, and service reliability improvements while providing stakeholders with regular updates on service health, risks, and improvement initiatives.

Required Skills

Data Center Architecture: Ability to design, optimize, and govern scalable, resilient, and high-availability data centre infrastructure that supports business-critical hosting services.

Enterprise Architecture: Ability to define infrastructure standards, technology roadmaps, and architectural frameworks that align with business and operational objectives.

Hosting Operations Management: Strong expertise in managing Windows Server, SQL Server, Oracle, and enterprise hosting platforms to ensure stability, performance, and reliability.

IT Service Management & Operational Governance: Ability to manage incidents, problems, changes, risks, SLAs, and service governance processes to maintain operational excellence and compliance.

Infrastructure Automation & Continuous Improvement: Ability to drive automation, standardization, lifecycle management, and service optimization initiatives while improving operational efficiency and customer experience.

Applications will be accepted until 10/18/2026

The annual salary for this position is between $110,000- $136,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contribution

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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