Improvement Optimization Advisor Associate

Geisinger; Danville (PA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Full benefits from day one

Tuition reimbursement

Generous PTO

Wellness program

Career development

Job summary

Geisinger is seeking a professional to facilitate multidisciplinary improvement teams, gather data, conduct analyses, and manage projects to improve patient experience, safety, and efficiency. The role emphasizes driving value across departments with measurable outcomes.

You will analyze clinical, operational, and financial processes, embed best-practice improvements, and collaborate with diverse teams to sustain performance gains.

Qualifications

• Bachelor's Degree is required.
• Minimum of 2 years related work experience.
• Experience working in or with healthcare settings is preferred.

Responsibilities

• Lead multidisciplinary improvement projects to achieve target and stretch goals.
• Embed process improvements and metrics in initiatives using clinical and administrative data.
• Identify opportunities in clinical, operational and financial processes.
• Streamline workflows to drive efficiency and value.
• Engage sponsors and leaders to build support for improvements.

Skills

Project management

Data analysis

Process improvement

Stakeholder engagement

Education

Bachelor's Degree

Tools

RACI tool

Job description

Job Summary Facilitates multidisciplinary improvement teams, gathers data, research, analytics and best practice information, and provides project management for operational and clinical staff to achieve positive strategic and tactical project results, efforts are typically focused within a more limited scope with regards to departments involved and reach of the project, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.

Job Summary Facilitates multidisciplinary improvement teams, gathers data, research, analytics and best practice information, and provides project management for operational and clinical staff to achieve positive strategic and tactical project results, efforts are typically focused within a more limited scope with regards to departments involved and reach of the project, to achieve improved patient experience, safety, staff satisfaction, quality, timeliness and efficiency improvement while achieving a favorable value.

Job Duties

• Consistently achieves project outcomes at target goals and reaches stretch goals frequently through consistent follow-through, creative problem solving, removing barriers and tenacious focus on results.
• Hardwires process improvements and embeds process and outcome metrics in improvement initiatives that: draw data electronically from clinical and administrative records, are presented in easy to understand graphic format, and have sufficient detail to identify specific sources of actionable opportunity.
• Analyzes and identifies opportunities in clinical, operational and financial processes.
• Streamlines clinical, operational and financial processes and workflows to drive efficiency.
• Assesses the stakeholder environment and works with project sponsors and leaders to build the support and will to address improvement opportunities among staff, providers and leaders, e.g. RACI tool.
• Develops relationships to achieve important change with staff, providers and leaders.
• Facilitates multidisciplinary project teams and is able to support accountable leaders in managing project teams.
• Uses analytic, experiential and subjective assessment skills to identify substantial performance improvement opportunities within assigned projects.
• Identifies and applies relevant best practice improvement tools and solutions from prior training and experience, internal best practices, literature and external research and applies them to current projects; innovates on selective components of best practice approaches.
• Collaborates with others to utilize expertise from multiple sources, including external to the project team.
• Documents work products and methodologies to enable analysis and knowledge transfer.
• Continuously seeks to improve personal performance through managing biannually updated development plan.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Hours: 7:00 am - 3:30 pm (or) 8:00 am - 4:30 pm

Role Requirements

• This role requires to live in the state of Pennsylvania
• Attend on-site department meetings a few days per month for optimization.
• Education: Bachelor's Degree
• Related work experience - Minimum of 2 years

Benefits Of Working At Geisinger

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) anda health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

Bachelor's Degree- (Required)

Experience

Minimum of 2 years-Related work experience (Required)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.