Implementation Specialist - Preroll

Greenthumbindustries; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Greenthumbindustries is seeking an Implementation Specialist – Preroll to serve as a technical expert for preroll manufacturing processes and equipment. You will drive optimization, support process development, and train sites to ensure consistent operational excellence.

Ideal candidates will have hands-on preroll production experience, strong problem-solving and documentation skills, and willingness to travel 2-3x a month for up to 4 days at multiple sites across the enterprise.

Qualifications

• Ability to plan, design experiments, and solve problems.
• Lead and manage multiple projects simultaneously.
• Strong verbal and written communication.
• Adhere to safety, quality, and regulatory standards.

Responsibilities

• Provide technical guidance on preroll manufacturing methods, equipment, and processes.
• Lead process improvement initiatives to increase efficiency and product quality.
• Develop and maintain electronic batch records and associated training materials.
• Train production teams on SOPs, safety protocols, and best practices.

Skills

Problem solving

Project management

Communication

Cross-functional collaboration

Education

AS/BS in Science or Engineering

Tools

Laboratory equipment

Job description

The Role

The Implementation Specialist –Prerollserves as a technical expert for allprerollmanufacturing processes, equipment, and best practices.This role drives process optimization,supports process development, and ensures consistent operational excellence across manufacturing sites through training, documentation, and hands‑on support. By partnering closely with production teams, this position resolves technical challenges and elevates performance across the network.

*Strongly prefer candidates based in North East region of USA, but is not a requirement. Candidate must be within driving distance of a major international airport and be willing to travel 2-3x a month for up to 4 day stints*

EssentialFunctions

• Technical Expertise:


• Extensive working knowledge onprerolls(flower,infused,blunts,coatedprerolls&ct) manufacturing process and processing equipment.


• Stayup to datewith the latest advancements inprerollproduction technologies and best practices.


• Provideexpertguidancetomanufacturing sites onprerollprocessing methods, equipment, and techniques tooptimizeproduction processes.


• Address and resolve technical issues, equipment malfunctions, and unexpected challenges inprerollproduction.

• Process Improvement:


• Continuously assess and improve processing methods and operations for efficiency improvements, cost effectiveness, and product quality.


• Recommend and implement process enhancements and automation where applicable.


• Instill optimized processes at manufacturing sites and challenge the status quo.


• Assistin benchtop R&D studies for newprerollproduct development and continuous improvement initiatives by conducting time studies, cycle time analyses,and process audits to evaluate operational efficiency,optimizeproduction workflows, and ensure new products are commercially and economicallyviableprior to launch.


• Manage andmaintainelectronic batch records across multiple sites, ensuring accuracy, completeness, and compliance with operational and regulatory requirements; train sites personnel in electronic batch record processes, responsibilities, and best practices to support consistent documentation and execution standards.

• Training & Education:


• Provide training and guidance to production teams onproductStandard Operating Procedures (SOPs), best practices, safety protocols, &equipment operations.


• Assistin developing and delivering training materials, educational resources, and refresher workshops to support standardizedprerollmanufacturing processes, employee knowledge, andoperational preferred methods; contribute to continuous improvement and Lean manufacturing initiatives as needed to enhance efficiency, quality, and workforce effectiveness.


• Travel to lowpreformingsites toassistin RCA process andretraining ondocumentation andprocess.


• Assistwith developing Tech transferpackageand training new sites onnewprocess.


• Facilitate weekly meetings withsites to review operational and quality data, analyze performance trends,identifyprocess gaps, and collaborate with site teams to develop and implement corrective actions.

• Documentation:


• Assistin the development and continuous improvement ofcorporateprerollSOPs and TAMUs, ensuring documentationremainsaccurateandalignedwith operational preferred methods, quality standards, andobjectivesacross sites.


• Develop andmaintainwork aids, One-Point Lessons (OPLs), anddetailed work instructions derived from SOPs, translating process requirements into clear documentation that promotes standardized execution, training, consistency, and compliance across sites.


• Assistin developingsitereadiness documentation toassistwith a successful product/process launch.


• Collect, analyze, and communicate or presentprerollqualityscorecard data, levering key performance metrics and trend analysis tomonitorproduct quality,identifyimprovement opportunities, andprovideactionable insights to support qualityobjectivesacross sites.

Safety & Compliance:

• Be aware of hazards in theworkspace.


• Report safety incidents/ concerns andcomply withfollow-upactions.


• Be compliant with area safety requirements, stateregulationsand PPErequirementswhen at manufacturing facilities.


• Follow GMP, biosecurity, sanitation or other quality and compliancerequirementswhen at manufacturing facilities.

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.


• May berequiredto stand and/or walk for extended periods of time. Must be able to lift,carryand balance up to 75 pounds(200 pounds withassistance).


• Ability to work in a fast-paced, changing, and challenging environment.


• Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).


• This role will require extensive up to 50% travel as needed to support sites across the enterprise during project implementation.

Qualifications

• Associate’s in Science, Engineering, or related STEM discipline such as food science, chemistry, biology, chemical and mechanical engineering, etc. preferred.


• Experience with preroll product development,have acquired preroll development expertise, knowledge and experience with all preroll offerings.


• Experience in innovating and commercializing preroll products within the cannabis or hemp spaces.


• Experienced in preroll production (milling, infusing, filling, closing, Painting, & packaging), and knowledgeable of cannabis/ preroll market trends.


• Experience with both manufacturing and lab equipment and processes in preroll development.


• Experience completing conversions, moving materials, and other associated functions in seed-to-sale tracking systems.


• Knowledge of laboratory and Good Manufacturing Practices (GMP) best practices.


• Advanced math skills.


• Familiarity with OSHA guidelines for dealing with hazardous chemicals.

Skills & Competencies

• Ability to plan, design experiments, and solve problems.


• Ability to lead and manage multiple projects.


• Ability to troubleshoot, fix, and service a wide range of equipment and software without assistance.


• Excellent verbal and written communication skills.


• Ability to understand and adhere to applicable federal, state, and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.

Additional Requirements

• Mustbe ata minimum of 21 years ofage.


• MustpossessvalidstateID.


• Must beable to obtain, andmaintain, state badging requirementstowork inthecannabis industry (requires background check and state review)


• Ability to travel up to 50% of thetime asneeded.