Implementation Specialist, CMMC

United States Digital Space LLC; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

United States Digital Space LLC is seeking an Implementation Specialist focused on CMMC to lead hands-on projects for customers pursuing cybersecurity maturity. You will coordinate across Sales, CS, Product, Engineering, Security, and partner ecosystem to drive implementation from signed contract to operational readiness.

This role requires strong project leadership, technical fluency, customer empathy, and the ability to manage ambiguity in dynamic environments.

Qualifications

• 2–5 years of implementation, professional services, customer success, or related delivery roles.
• Experience with CMMC, NIST SP 800-171, SSP/POA&M workflows is a plus.
• Ability to coordinate across multiple internal and external teams.

Responsibilities

• Lead end-to-end CMMC implementations for customers from kickoff to readiness milestones.
• Translate requirements into clear scope, timeline, milestones, owners and risks.
• Coordinate with Sales, CS, Product, Engineering and partners for successful delivery.
• Deliver training sessions and build repeatable implementation assets.

Skills

Implementation experience

Project management

Customer success

Technical consulting

GRC & security compliance

Job description

At the company, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, the company has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards.

As we continue to grow, our mission remains clear: to provide seamless, secure compliance solutions that enable businesses to focus on what they do best. Joining the company means becoming part of a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.

the company is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more.

About the Implementation Team

The Implementation team sits within the company's customer organization and works closelywith Sales, Customer Success, Product, Engineering, Security, Support, and our partnerecosystem. This team is responsible for helping customers move from signed contract to realoperational readiness: scoped environments, configured platform workflows, clear controlownership, evidence collection, remediation tracking, and a credible path to CMMCassessment.

About the Role

As an Implementation Specialist focused on CMMC, you will lead hands-on implementationprojects for customers pursuing CMMC and, where applicable, more advanced defensereadiness requirements. You will serve as the primary customer-facing owner forimplementation execution, coordinating across internal teams, external partners, and customerstakeholders.

This role requires strong project leadership, technical fluency, customer empathy, and comfortoperating in ambiguity. CMMC customers often need more than software onboarding: they needhelp understanding scope, CUI and FCI handling, SSP and POA&M workflows, assetcategorization, evidence expectations, secure environment decisions, partner responsibilities,and C3PAO readiness. You will not be expected to personally perform every technicalremediation, but you must be able to understand the work, drive accountability, and help thecustomer make steady progress.

What You'll Do

• Lead end-to-end CMMC implementations for new and existing the company customers, owning the customer experience from kickoff through handoff and readiness milestones.

• Translate customer requirements into clear implementation plans, including scope,timeline, milestones, owners, risks, dependencies, and success criteria.

• Help customers understand and operationalize CMMC requirements, including Level 1FCI basics, Level 2 CUI handling, NIST SP 800-171 control expectations, SSP andPOA&M workflows, evidence collection, asset inventory, and audit-readinesspreparation.

• Partner with customers to identify where CUI lives today across email, file sharing, cloudapplications, endpoints, engineering systems, specialized equipment, facilities, and third-party providers.

• Coordinate implementation work across the company product configuration, controlmapping, evidence automation, policies, procedures, owner assignments, remediationtracking, and readiness reporting.

• Support secure-environment planning discussions, including identity, endpointmanagement, logging, network segmentation, GCC High or Azure Governmentconsiderations, Google Workspace hardening, virtual desktops, physical controls, andpartner-led remediation where relevant.

• Work with Sales and Customer Success to improve pre-sale scoping, implementationestimates, customer expectation-setting, and handoff quality.

• Collaborate with CMMC partners, MSPs, consultants, auditors, and C3PAOs whilemaintaining clear boundaries around the company's role in preparation, platform tooling,implementation support, and independent assessment.

• Deliver live customer training and working sessions that help customers assign owners,collect evidence, remediate gaps, and use the company as their operating system forCMMC readiness.

• Build repeatable implementation assets, including kickoff templates, project plans, RACImodels, discovery questionnaires, evidence checklists, status reports, readiness criteria,risk registers, and handoff runbooks.

• Identify patterns across implementations and feed those insights back to Product,Engineering, Sales, Customer Success, and leadership.

• Use AI and automation thoughtfully to accelerate repeatable implementation work,summarize customer context, surface risks, and improve time to value.

What Success Looks Like

• Customers know exactly what they need to do, who owns each workstream, and howthe company supports their path to readiness.

• Implementations move from broad CMMC ambition to concrete operating rhythm:scoped assets, assigned controls, evidence owners, remediation plans, reporting, andhandoff.

• the company develops a repeatable CMMC implementation motion that can serve verysmall businesses, SMBs, mid-market companies, and more complex defensecontractors without reinventing the process every time.

• Sales and Customer Success have sharper implementation packaging, better scopinginputs, and more confidence setting customer expectations.

• Product and Engineering receive clear feedback on what CMMC customers actuallyneed to deploy, prove, and maintain readiness.

About You

• You have 2-5 years of experience in implementation, professional services, customer success, project management, technical consulting, GRC, security compliance, or a similar customer-facing delivery role.

• You are a builder. You enjoy creating structure where it does not yet exist, documenting what works, improving rough processes, and helping a new team scale beyond heroic one-off delivery.

• You are comfortable with ambiguity and early-stage operating environments. You can make progress with incomplete information, identify the next best step, and keep customers moving without waiting for every answer to be perfect.

• You have strong project-management instincts and can manage timelines, dependencies, risks, executive visibility, and cross-functional accountability.

• You are technically fluent enough to discuss identity, endpoints, cloud environments, logging, access control, asset inventory, network boundaries, and secure collaboration with IT and security stakeholders.

• You understand, or are motivated to quickly learn, CMMC, NIST SP 800-171, CUI, FCI, SSPs, POA&Ms, evidence management, audit readiness, and the defense industrial base.

• You can work with a wide range of customers, from founder-led teams with minimal IT capacity to larger organizations managing multiple departments, frameworks, facilities, and stakeholders.

• You are customer-centered and pragmatic. You can explain complex compliance and technical concepts in plain language and help customers make decisions that fit their business, risk, and timeline.

• You communicate clearly in writing and live meetings, including project plans, status updates, executive summaries, implementation risks, and internal feedback.

• You are resourceful with modern tools, including AI, and interested in building smarter workflows for implementation delivery.

Nice to Have