Implementation Engineer

Talanto; Northern (KY); Hybrid; USD 84,000 - 177,000; Full time

Benefits offered by this job

Health plan

Vision plan

Dental plan

Unlimited PTO

Apple equipment

Startup equity

Job summary

Talanto seeks a Salesforce Implementation Consultant to configure and validate Salesforce-based SaaS solutions for customer implementations. You will work with Implementation Managers, Product, Engineering, and Customer Success to deliver technically sound solutions aligned with customer needs.

The ideal candidate has 3+ years of Salesforce implementation experience, strong configuration skills, and expertise with Data Loader and Flow automation.

Qualifications

• 3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions for customers.
• Strong hands-on Salesforce configuration experience, including objects, fields, page layouts, record types, validation rules, reports, dashboards, and permissions.
• Experience building and troubleshooting Salesforce Flows.
• Understanding of Salesforce security and sharing architecture.
• Experience with data migration, data repair, or data backfill activities using tools such as Data Loader, Salesforce reports, exports, and structured data imports.
• Ability to analyze customer requirements and translate them into technical implementation tasks.
• Strong troubleshooting and problem-solving skills within Salesforce automation, data, permissions, and configuration.
• Ability to identify when a request requires product, engineering, or development support and clearly specify needed changes.

Responsibilities

• Configure Salesforce-based SaaS solutions for customer implementations, including fields, page layouts, permissions, automation, reporting, dashboards, and implementation-specific configuration.
• Partner with Implementation Managers to translate customer requirements into clear technical solutions, implementation tasks, and delivery plans.
• Serve as a trusted technical resource for customers and internal teams throughout the implementation lifecycle.
• Build, update, and troubleshoot Salesforce automation, including Flow-based processes, validation rules, data updates, and configuration-driven business logic.
• Support data migration, data cleanup, and backfill activities using Salesforce tools such as Data Loader, reports, exports, and structured import processes.
• Configure and validate Salesforce security models, including users, profiles, permission sets, roles, sharing settings, and object/field-level access.
• Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options.
• Collaborate with Product and Engineering teams to define technical gaps, product issues, enhancement requests, or required development support.
• Participate in QA, UAT support, and go-live readiness activities to ensure implementations are accurate, stable, and customer-ready.
• Create and maintain technical documentation, including configuration notes, solution designs, deployment notes, testing instructions, and customer-specific implementation details.
• Communicate clearly with technical and non-technical stakeholders, including customers, Implementation Managers, Engineering, Product, and Customer Success.
• Apply Salesforce and partner implementation best practices to ensure solutions are scalable, supportable, and aligned with long-term customer success.

Skills

Salesforce configuration

Salesforce Flows

Security model understanding

Troubleshooting

Requirement analysis

Customer communication

Education

Salesforce Administrator certification

Tools

Data Loader

Jira

Confluence

Salesforce deployment tools

Job description

Important: if an employer asks you to log into their system via iCloud or Google, send a code, an SMS or Telegram password, run some code, or install software - refuse. These are signs of fraud.

About Us:

is a provider credentialing and network monitoring platform, delivery industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. We are a top Salesforce partner, winning the 2024 Salesforce Partner Innovation Award, and also were named to Inc. 5000 2025, the most prestigious ranking of America's fastest-growing private companies. We work with leading healthcare organizations such as Humana Dental, Talkspace, Headway, Empower Pharmacy, and many others.

is a fast-moving, early-stage team that values impact, ownership, and follow-through. Everyone here rolls up their sleeves, dives into ambiguity, and takes end-to-end responsibility for meaningful work. Priorities shift, problems aren't always perfectly defined, and we move with urgency-so we look for people who are energized by hard problems, rapid learning, and stepping in wherever the team needs support.

We're collaborative and human, but we keep a high bar. If you thrive in a scrappy, high-ownership environment where your work directly shapes the company's trajectory, you'll feel right at home here.

The Salesforce Implementation Consultant configures, customizes, and validates 's Salesforce-based implementation solutions for customers. This role collaborates closely with Implementation Managers, Product, Engineering, Customer Success, and customer stakeholders to deliver technically sound, scalable implementations aligned with customer business needs.

The ideal candidate is comfortable working directly in Salesforce, translating customer requirements into technical solutions, and identifying risks early. Strong Salesforce configuration experience, problem-solving skills, and the ability to communicate clearly with both technical and non-technical audiences are essential.

Key Responsibilities

Configure 's Salesforce-based SaaS solutions for customer implementations, including fields, page layouts, permissions, automation, reporting, dashboards, and implementation-specific configuration.

Partner with Implementation Managers to translate customer requirements into clear technical solutions, implementation tasks, and delivery plans.

Serve as a trusted technical resource for customers and internal teams throughout the implementation lifecycle.

Build, update, and troubleshoot Salesforce automation, including Flow-based processes, validation rules, data updates, and configuration-driven business logic.

Support data migration, data cleanup, and backfill activities using Salesforce tools such as Data Loader, reports, exports, and structured import processes.

Configure and validate Salesforce security models, including users, profiles, permission sets, roles, sharing settings, and object/field-level access.

Troubleshoot technical issues during implementation, identify root causes, and clearly communicate resolution options.

Collaborate with Product and Engineering teams to define technical gaps, product issues, enhancement requests, or required development support.

Participate in QA, UAT support, and go-live readiness activities to ensure implementations are accurate, stable, and customer-ready.

Create and maintain technical documentation, including configuration notes, solution designs, deployment notes, testing instructions, and customer-specific implementation details.

Communicate clearly with technical and non-technical stakeholders, including customers, Implementation Managers, Engineering, Product, and Customer Success.

Apply Salesforce and 's implementation best practices to ensure solutions are scalable, supportable, and aligned with long-term customer success.

Qualifications

3+ years of experience implementing and configuring Salesforce or Salesforce-based SaaS solutions for customers.

Strong hands-on Salesforce configuration experience, including objects, fields, page layouts, record types, validation rules, reports, dashboards, and permissions.

Experience building and troubleshooting Salesforce Flows.

Understanding of Salesforce security and sharing architecture, including users, profiles, roles, permission sets, sharing rules, and object/field-level security.

Experience with data migration, data repair, or data backfill activities using tools such as Data Loader, Salesforce reports, exports, and structured data imports.

Ability to analyze customer requirements and translate them into technical implementation tasks.

Strong troubleshooting and problem-solving skills, especially within Salesforce automation, data, permissions, and configuration.

Ability to identify when a request requires product, engineering, or development support and clearly specify the needed technical changes.

Experience delivering custom Salesforce configuration in environments that include a managed package, with an understanding of package constraints, extension patterns, upgrade impacts, and how to avoid breaking managed package functionality.

Nice-to-Have

Salesforce Administrator certification or equivalent hands-on Salesforce experience.

Experience working in healthcare, credentialing, provider data management, compliance, or regulated industries.

Experience supporting integrations, APIs, middleware, or connected systems.

Experience working with Jira, Confluence, Salesforce deployment tools, or similar project delivery systems.

Experience creating solution design documentation or technical implementation plans.

Familiarity with Apex, SOQL, Salesforce metadata, or deployment/change set processes is a plus.

Experience with AI to improve implementation efficiency, documentation quality, testing coverage, and technical problem-solving.

We've grown to almost 150 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.

We value the many benefits of remote work, so we're fully distributed across the US and internationally.

Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.

Based on 40 similar vacancies

7515-15874$ /month

7515 $ 25%

10937 $ median

15874 $ 75%