Implementation and Compliance Coordinator

Acrisure; Tennessee; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous paid time off

401(k) plan with immediate vesting

Paid maternity and paternity leave

Employee Assistance Program

Job summary

A leading fintech firm is looking for an Implementation & Compliance Coordinator responsible for managing onboarding and compliance of stop loss clients. The ideal candidate will have over 2 years of experience in stop loss insurance and a strong understanding of underwriting terms. You will be tasked with creating and issuing policies while ensuring all documentation aligns with regulatory standards. This position requires excellent attention to detail and communication skills, and offers a supportive work environment with various benefits.

Qualifications

• 2+ years of experience in stop loss insurance or health insurance administration.
• Strong understanding of stop loss contract provisions, underwriting terms.
• Experience with brokers, TPAs, and carriers.
• Exceptional attention to detail and document accuracy.

Responsibilities

• Manage onboarding and compliance of stop loss clients.
• Create and issue stop loss policies and applications.
• Ensure documentation compliance with regulatory standards.
• Track policy issuance timelines.
• Ensure compliance with carrier guidelines, MGU standards, and regulatory requirements.
• Maintain policy forms, disclosures, and state/carrier filings.
• Support state-specific compliance requirements and documentation standards.
• Maintain audit-ready files and documentation.
• Process mid-year policy changes and administrative updates.
• Serve as a point of contact for brokers, TPAs, and internal teams on policy and compliance inquiries.
• Identify process improvements to enhance accuracy and efficiency.

Skills

Attention to detail

Knowledge of stop loss insurance

Experience with brokers and TPAs

Broker/Carrier interaction

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

The Implementation & Compliance Coordinator is responsible for managing the onboarding, implementation, policy issuance, and ongoing compliance of stop loss clients within the MGU. This role oversees the accurate creation, generation, and adjudication of stop loss policies and applications, ensuring all documentation aligns with underwriting terms, carrier requirements, and regulatory standards. This position serves as a key liaison between internal teams, carriers, TPAs, and brokers to ensure policies are issued accurately, timely, and in full compliance.

Responsibilities

• Coordinate post‑sale implementation of new and renewing stop loss groups through effective date
• Create, generate, and issue stop loss policies, applications, amendments, and endorsements in accordance with approved underwriting terms
• Ensure policy documents accurately reflect quoted terms, deductibles, contract provisions, and coverage specifics
• Track policy issuance timelines and ensure policies and applications are executed and delivered timely
• Ensure all stop loss policies, applications, and related documentation comply with carrier guidelines, MGU standards, and regulatory requirements
• Maintain policy forms, disclosures, and compliance documentation by state and carrier
• Monitor and support state‑specific compliance requirements, filings, and documentation standards
• Maintain organized audit‑ready files and documentation
• Process mid‑year policy changes, amendments, and administrative updates
• Serve as a point of contact for brokers, TPAs, and internal teams regarding policy, application, and compliance inquiries
• Identify process improvements to enhance accuracy, efficiency, and risk mitigation

Requirements

• 2+ years of experience in stop loss insurance, health insurance administration, or an MGU or carrier environment
• Strong understanding of stop loss contract provisions, underwriting terms, and policy structures
• Experience working with brokers, TPAs, and carriers
• Exceptional attention to detail and document accuracy

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business; we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.