Impactful Shelter Services Coordinator

Laura's House; Aliso Viejo (CA); On-site; USD 30,307 - 46,838; Full time

Job summary

Laura's House in California seeks a Client Services Coordinator to assist shelter residents, maintain safety and a clean, orderly shelter environment. You will support residents with daily needs and coordinate maintenance tasks.

This fully onsite role requires on-call availability and strong communication, organization, and teamwork. A Bachelor's degree in human services or related field or equivalent experience is preferred; 40-hour DVAT training can be completed after hire; bilingual Spanish

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Household maintenance experience preferred.
• Crisis intervention and/or services for domestic violence survivors preferred.
• 40-hour DVAT (Domestic Violence Training) as required by law - can be completed upon hiring.

Responsibilities

• Assist and support clients with everyday shelter needs.
• Ensure completion of necessary/regular maintenance and cleaning to shelter buildings, vehicles and/or equipment.
• Coordinate with outside vendors as required.
• Maintain the cleanliness of secured areas within the shelter including ensuring rooms are ready for new clients.
• Maintain food and household supplies; place orders and deliveries as needed.
• Sort and store donations, groceries, and household items. Maintain and submit record logs as required.
• Ensure daily chores are completed by each adult resident as assigned.
• Provide shelter orientation, house tours, welcome boxes, and graduation gifts to residents.
• Coordinate and assign resident laundry schedule.
• Implement and maintain a calm, conflict-free residence.
• Ensure compliance of Emergency Shelter policies and procedures.
• Occasionally provide transportation for residents as needed.
• Assist with other departments as needed.
• On call as scheduled.
• Other duties as assigned.

Skills

Bilingual Spanish

Organizational skills

Oral and written communication

Computer literacy

Independent work

De-escalation tactics

CPR & First Aid

Education

Bachelor's degree in human services or related field

Job description

Laura's House in California seeks a Client Services Coordinator to assist shelter residents, maintain safety and a clean, orderly shelter environment. You will support residents with daily needs and coordinate maintenance tasks.

This fully onsite role requires on-call availability and strong communication, organization, and teamwork. A Bachelor's degree in human services or related field or equivalent experience is preferred; 40-hour DVAT training can be completed after hire; bilingual Spanish