Impactful Resale Associate: Donations & Customer Service

Laura's House; Costa Mesa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Laura's House in Costa Mesa, CA is seeking a Customer Service Associate to operate the cash register, assist donors and customers, and maintain a welcoming store environment while advancing the organization's mission to support domestic violence survivors.

The role emphasizes accurate cash handling, opening and closing duties, delivering friendly service, processing donations, stocking shelves, and representing Laura's House with compassion.

Qualifications

• Experience delivering friendly, professional customer service.
• Ability to balance a cash drawer accurately.
• Experience in retail or donation-driven environments is a plus.

Responsibilities

• Balance cash drawer and balance at end of day.
• Open the store and run the register.
• Create a welcoming, hospitable work environment and maintain relationships with customers, donors, and volunteers.
• Engage customers about Laura's House mission and services.
• Process and display merchandise and donations on the sales floor.

Skills

Customer service

Cash handling

Hospitality

Donor relations

Tools

Cash register

Job description

Laura's House in Costa Mesa, CA is seeking a Customer Service Associate to operate the cash register, assist donors and customers, and maintain a welcoming store environment while advancing the organization's mission to support domestic violence survivors.

The role emphasizes accurate cash handling, opening and closing duties, delivering friendly service, processing donations, stocking shelves, and representing Laura's House with compassion.