Impactful Production Associate - Retail & Donations

Goodwill San Antonio; Seguin (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is seeking a Production Associate in Seguin, TX. You will load and unload donated goods, assist customers, and help with sorting and pricing in a fast-paced retail environment.

This full-time role requires the ability to lift, bend, and stand for long periods, with shifts that vary including days, evenings, and weekends. Training and opportunities for advancement are offered.

Qualifications

• Minimum 6 months to 1 year experience in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals.
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner.
• Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.
• Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors.
• Ensure work areas and facilities remain clean and organized.
• Inform Team Leader or Manager of possible safety hazards.
• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
• Maintain good housekeeping standards.
• Adhere to Loss Prevention and inventory control and compliance procedures.
• Maintain regular, dependable attendance and punctuality.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
• Assist in safeguarding Goodwill team members and property from harm, damage or theft.
• Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.

Skills

Retail customer service

Teamwork

Verbal communication

Physical stamina

Tools

Hand truck / dolly

Job description

Goodwill San Antonio is seeking a Production Associate in Seguin, TX. You will load and unload donated goods, assist customers, and help with sorting and pricing in a fast-paced retail environment.

This full-time role requires the ability to lift, bend, and stand for long periods, with shifts that vary including days, evenings, and weekends. Training and opportunities for advancement are offered.