Impactful Hospice DME Branch Ops Leader

National HME; Akron (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

National HME is seeking a Branch Operations Manager in Akron, OH. This full-time role oversees daily branch operations, supervises staff, and ensures services meet the company’s standards.

The position requires managing scheduling, records, and compliance with DOT and HIPAA policies. Responsibilities include budgeting, reporting, and coordinating with hospice accounts while maintaining high levels of service and safety.

Qualifications

• Bachelor's degree preferred but may be substituted by related work experience or training.
• No professional certificate or licensure required, though preferred.
• Must supervise multiple employees and manage performance in accordance with company policies.

Responsibilities

• Oversee daily operations of the branch and satellite locations.
• Monitor staff performance and productivity; manage timesheets and PTO.
• Ensure compliance with DOT regulations and company policies.
• Maintain personnel files, training records, and safety procedures.
• Coordinate with hospice accounts and maintain strong communications.

Skills

Staff supervision

Operations management

Communication skills

DOT regulations

Problem solving

Education

Bachelor's degree preferred

Related work experience/training

Equivalent education/experience

Job description

National HME is seeking a Branch Operations Manager in Akron, OH. This full-time role oversees daily branch operations, supervises staff, and ensures services meet the company’s standards.

The position requires managing scheduling, records, and compliance with DOT and HIPAA policies. Responsibilities include budgeting, reporting, and coordinating with hospice accounts while maintaining high levels of service and safety.