Impactful Fire Dispatch Operator

County Emergency Communications; Petersburg (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Petersburg, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role emphasizes organized information handling, adherence to response plans, and staying current on incident details while supporting emergency operations around the clock, including overnight and weekend shifts where needed.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Organizational skills

Education

High school diploma

Tools

Computer systems

Maps

Job description

County Emergency Communications in Petersburg, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role emphasizes organized information handling, adherence to response plans, and staying current on incident details while supporting emergency operations around the clock, including overnight and weekend shifts where needed.