Impactful Client Services Coordinator — Schedule & Care

HairClub; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid vacation days

Paid holidays

Personal days starting day hired

Comprehensive health benefits

401(k) with company match

Tuition reimbursement

Company-paid training

Job summary

HairClub is hiring a front desk receptionist to greet clients, answer calls, manage scheduling, and support the styling team in a fast-paced salon environment. You will play a key role in creating a welcoming atmosphere and facilitating client transactions, with an emphasis on professionalism and efficiency.

We offer training, a base salary, consistent schedule, and extensive benefits designed to promote work-life balance and career growth within HairClub.

Qualifications

• At least one (1) year previous high-paced guest service experience.
• Point of sale system or other business software experience.
• Communicate professionally and timely with all persons in the Company.
• Utilize superior organizational and time management skills.
• Able to work under time constraints and pressure.
• Work independently and self-motivated.
• Professional image.

Responsibilities

• Greets all clients & visitors promptly with a smile and assists with requests.
• Answers incoming calls promptly and professionally; directs calls as needed.
• Accurately enters client transactions using correct codes and tenders.
• Manages scheduling activities: advance booking, wait times, and confirmations.
• Supports styling team with scheduling, documentation, changes, and sales.

Skills

Guest service

Professional image

Communication

Time management

Teamwork

Tools

POS system

Job description

HairClub is hiring a front desk receptionist to greet clients, answer calls, manage scheduling, and support the styling team in a fast-paced salon environment. You will play a key role in creating a welcoming atmosphere and facilitating client transactions, with an emphasis on professionalism and efficiency.

We offer training, a base salary, consistent schedule, and extensive benefits designed to promote work-life balance and career growth within HairClub.