Impact & Visitor Research Manager

Isabella-Stewart-Gardner-Museum; Boston (MA); On-site; USD 65,000 - 70,000; Full time

Job summary

Isabella Stewart Gardner Museum seeks an Evaluation Manager to lead evaluation and visitor research on how religion and spirituality are interpreted in art, material culture, and lived experience. The role will develop and implement a multi‑phase plan emphasizing qualitative methods and translating findings into actionable recommendations.

This five‑year limited term, grant-funded position collaborates with Public Programs and Collections, coordinates data collection, organizes stakeholder

Qualifications

• Experience leading evaluation in cultural or informal learning settings.
• Demonstrated ability with qualitative and quantitative research methodologies.
• Strong ability to communicate findings to internal and external stakeholders.

Responsibilities

• Develop and implement multi-phase research to understand how visitors perceive religion and spirituality in the Gardner; translate findings into actionable recommendations for interpretation and programming.
• Conduct data collection using qualitative and quantitative methods, including interviews, surveys, literature reviews, and observations.
• Collaborate with Public Programs and Collections teams to organize scholarly and community engagements and feedback loops.
• Communicate data insights through reports and presentations, informing data-driven decisions in exhibitions and programming.
• Coordinate with external research partners and cross-Miteam museum colleagues for holistic evaluation work.
• Support staff training in evaluation and data collection; manage grant-related milestones and budget tracking.

Skills

Evaluation experience

Qualitative methods

Quantitative methods

Stakeholder communication

Education

Bachelor’s degree in Museum Studies, Religious Studies, Education, Psychology, Sociology, Anthropology or related field

Job description

Isabella Stewart Gardner Museum seeks an Evaluation Manager to lead evaluation and visitor research on how religion and spirituality are interpreted in art, material culture, and lived experience. The role will develop and implement a multi‑phase plan emphasizing qualitative methods and translating findings into actionable recommendations.

This five‑year limited term, grant-funded position collaborates with Public Programs and Collections, coordinates data collection, organizes stakeholder