Impact Service Provider

Crbhky; Williamsburg, Northern (KY, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Crbhky in Williamsburg, KY seeks a caring health services assistant to support clients in a safe, welcoming environment. You will collaborate with a multidisciplinary team to provide essential care and maintain patient confidentiality.

Required HS/GED, background check and drug screen. Typical hours are Mon–Fri 8:00–4:00, with full-time or part-time options. Strong communication, record-keeping, and crisis-response skills are essential for this role.

Qualifications

• Requires HS/GED and background check.
• Background check and drug screening required.
• Confidentiality of consumer information must be maintained.
• Accurate and timely documentation of care.
• Maintain professional boundaries with consumers.
• Collaborate with multidisciplinary team when needed.
• Provide care according to client treatment plans.
• Follow agency policies and procedures.

Responsibilities

• Provide care in a safe and comfortable environment.
• Comply with medical records requirements.
• Submit required documentation within required time frames per agency policies and procedures (e.g., timesheets, travel vouchers).
• Refrain from forming personal relationships with consumers.
• Respond to emergency situations in a timely fashion.

Skills

Oral & written communication

Interpersonal skills

Judgment & problem solving

Record keeping

Team player

Diversity & inclusion

Health promotion knowledge

Behavioral health concepts

Education

HS/GED

Job description

Description

Essential Duties and Responsibilities

Include the following:

• Provide care in a safe and comfortable environment.
• Comply with medical records requirements.
• Submits required documentation within required time frames per agency policies and procedures (i.e. timesheets, travel vouchers etc).
• Provide care based on ethical concepts and principles while refraining from forming a personal relationship with the consumers.
• Maintains confidentiality at all times regarding the consumers.
• Provides services within time requirement as set forth in Agency policy and procedures.
• Provide services as documented in client treatment plan.
• Refrain from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.
• Respond to emergency situation in a timely fashion.
• Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.
• Demonstrates ability to follow directions and carry out tasks.
• Reports behaviors or occurrences needing clinical assessment and/or intervention.
• Communicate appropriate information to other service providers.
• Other duties may be assigned when necessary.

Requirements

Qualifications

Requires HS/GED. Submit to and pass a background record check and a drug screening test.

Hours

The hours are generally Monday through Friday from 8:00 to 4:00. The work hours are based on the particular program you are assigned to, and may be full-time or part-time hours.

Required Job Skills

• Oral and Written Communication Skills
• Interpersonal Skills
• Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation.
• Ability to complete record keeping in a timely fashion
• Ability to get along with diverse personalities and maintain effective working relationships.
• Ability to work well with people of all races, backgrounds and needs.
• Knowledgeable of health promotion and disease prevention and differential diagnosis and disease management as appropriate to educational level.
• Knowledgeable of Behavioral Health Concepts and how to deal with aggressive or violent behavior.

Additional Responsibilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable the individual with disabilities to perform the essential functions.

• Physically able to reach, push, pull, bend, stoop, stand and walk.
• Possess a valid Driver’s License and maintain a safe driving record if required for job performance.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions, may be off-site from normal office location.

The noise level in the work environment is mild to moderate.

Environmental Data and Job Hazards

• Hours of work may be subject to irregular and/or flexible hours based on needs or demands.
• Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials.
• All staff are required to participate in yearly trainings regarding infection control and safety in the environment including hazardous waste and blood borne pathogens.
• All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potential dangerous situations including when police need to be summoned.
• All new staff must attend training regarding medication and self-administration policies and successfully pass a post test.
• All staff must be certified in Cardiopulmonary Resuscitation within one month of employment and maintain the certification. First Aid Training may be required.

Required Job Performance

• Successful Performance Evaluation rating of 3 or above. A Performance Improvement Plan will be initiated on all scores below a 3 rating. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.