Immigration Services Officer

Citizenship and Immigration Services; Helena (MT); Remote; USD 106,000 - 138,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term care insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Employee Assistance Program

Personal leave days

Paid federal holidays

Job summary

Citizenship and Immigration Services, part of the Department of Homeland Security, seeks an Immigration Services Officer to adjudicate complex cases and oversee lower-level officers. The role includes conducting security checks, identifying fraud, interviewing applicants and petitioners, and ensuring quality assurance across programs.

Selected candidates will train at the ISO BASIC program in Charleston, SC; telework is available, with salary in the posted range and federal benefits.

Qualifications

• There is no educational substitution at this grade level.
• Training: Selected candidates must complete the ISO BASIC Training Program at the USCIS Academy in Charleston, SC.

Responsibilities

• Adjudicating complex cases, conducting security checks, identifying fraud, and interviewing applicants and petitioners.
• Ensuring program quality assurance and providing oversight to lower-level officers.
• Liaising and communicating decisions and participating in training activities.

Job description

• Hiring Agency: Citizenship and Immigration Services
• Department: Department of Homeland Security

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Immigration Services Officer, you will adjudicate complex cases, provide oversight to lower-level Officers, and perform analytical and evaluative work supporting USCIS program activities.

Key Responsibilities

Adjudicating complex cases, conducting security checks, identifying fraud, interviewing applicants and petitioners, ensuring program quality assurance, conducting training and liaising and communicating decisions.

Requirements & Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level. Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC.

The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Common definitions for hiring terms found in this announcement.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

• health, dental, vision, life, and long-term care insurance


• retirement plan


• Thrift Savings Plan [similar to a 401(k)]


• Flexible Spending Account


• Employee Assistance Program


• personal leave days


• paid federal holidays

Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

• flexible work schedules


• telework


• tuition reimbursement


• transportation subsidies


• uniform allowance


• health and wellness programs


• and fitness centers.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Citizenship and Immigration Services, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $106437 – $138370/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

Source: USAJOBS.gov — U.S. Federal Government