Immediate Access to Care Program Manager - Chicago

Family Guidance Centers, Inc; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision

Life Insurance

EAP

Paid time off including vacation and sick days

Job summary

A not-for-profit behavioral healthcare organization in Chicago is seeking an Immediate Access to Care Program Manager to lead clinical operations. Responsibilities include overseeing the Immediate Access to Care Department, ensuring compliance with regulations, and monitoring performance metrics. Candidates should have 2 years of management experience in behavioral health and hold the IAODAPCA CADC certification. The role offers a salary range of $50,000 - $55,000 annually and benefits including health insurance, vacation, and personal days.

Qualifications

• Excellent working knowledge of program development concepts.
• Familiarity with ASAM clinical guidelines and contractual language.
• Two years of management experience in behavioral health, preferably outpatient.

Responsibilities

• Provide oversight and leadership to the Immediate Access to Care Department.
• Ensure compliance with treatment regulations and documentation accuracy.
• Monitor department performance metrics and staff development.

Skills

Program development knowledge

Management experience in behavioral health

Knowledge of clinical guidelines

Education

IAODAPCA Certified Alcohol and Other Drugs Counselor (CADC)

Two years of management experience in behavioral health

Job description

Immediate Access to Care Program Manager - Chicago

Family Guidance Centers, Inc. (FGC), a not-for-profit behavioral healthcare organization, treats and prevents substance use disorder, as well as an array of other related problems. Since 1969, FGC’s comprehensive programming has educated and guided individuals toward their full potential as productive members within their own families and our society. Family Guidance Centers, Inc. seeks to support the behavioral health of individuals, families, and communities through our commitment to innovation, accountability, and compassionate care to facilitate positive, lasting change.

****$1,000 SIGN ON BONUS****

1st $500.00: after 30 days of employment

2nd $500.00: after 6 months of employment

• Provide direct oversight and clinical leadership of the Immediate Access to Care Department at 310 W. Chicago and Wabash location
• Review, approve, and sign clinical assessments, intake documentation, and ensure all required admission forms are scanned and labeled appropriately
• Conduct regular chart reviews to ensure completeness, clinical accuracy, and regulatory compliance for all patient records and assessment documentation
• Ensure compliance with state and federal methadone treatment regulations, including documentation required by the Illinois Department of Human Services (IDHS), Division of Behavioral Health and Recovery (DBHR), and SAMHSA
• Monitor department performance metrics related to access to care, timeliness of assessments, documentation quality, and outcome measures
• Oversee staff scheduling, performance evaluations, coaching, and professional development
• Ensure staff remain current with best practices in clinical assessment, documentation standards, level-of-care criteria, and regulatory requirements
• Assist as backup to assessors or other IAC roles as needed and appropriate

Schedule: Monday - Friday (7:00a - 3:30p)

Start Date: ASAP

Pay Rate: $50,000 - $55,000 annually

Work Locations:

310 W. Chicago Ave., Chicago

2630 S. Wabash Ave., Chicago

Family Guidance Centers, Inc. is a Drug Free Environment (including THC and/or CBD).

DCFS clearance required.

Family Guidance Centers, Inc. is committed to Equal Employment Opportunity without regard for race, ethnicity, pregnancy, gender, protected veterans status, disability, sexual orientation, gender identity or religion.

Experience and Skills:

Education and/or Experience: Staff member will have an excellent working knowledge of program development concepts, ASAM clinical guidelines, DHS/DBHR contractual language and deliverable expectations, Joint Commission standards, and SAMHSA rules, regulations and guidelines is preferred. Two years of management experience in behavioral health, preferably in an outpatient setting is preferred.

Certificates, Licenses, Registrations: IAODAPC Certified Alcohol and Other Drugs Counselor (CADC) required.

Family Guidance Centers Inc. offers opportunities for individuals with an interest in behavioral health. Our organization provides a comprehensive benefit package for full-time employment that includes:

• Health Insurance
• Vision
• Life Insurance
• EAP
• Vacation, sick and personal days with paid holidays off are included in our paid time off compensation package

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