Imaging Services Clerk

Kern Valley Health District; California; Hybrid; USD 38,000 - 52,000; Full time

Job summary

Kern Valley Health District in California is seeking a Ward Clerk assistant to support Radiology operations. You will help schedule appointments, prepare patients, handle paperwork, and transport patients as needed within the department.

Under supervision of the Radiology Manager, you will manage calls, maintain records, perform film processing tasks, stock supplies, and assist with room setup. The role requires strong English communication, basic computer skills, and a team-oriented approach to

Qualifications

• High School graduate.
• BLS certification required.
• Experience as Ward Clerk/CNA/NA/EMT preferred.
• Proficient in English; additional languages preferred.
• Strong computer skills and familiarity with EMR systems.

Responsibilities

• Assist Radiology Department with scheduling, paperwork, patient prep and transport.
• Manage department calls and relay messages.
• Perform film processing and duplication for imaging studies.
• Maintain stocked imaging rooms and assist with inventory.

Skills

English communication

Teamwork

Customer service

Education

High School diploma

Tools

Microsoft Office

EMR systems

RIS/PACS

Job description

Assists the Radiologic Technologist and Radiology Manager in a variety of tasks, including scheduling appointments, completing departmental paperwork, preparing patients and equipment for radiologic procedures, and transporting patients. This role contributes to the efficient and safe operation of the Radiology Department.

• Manages incoming department calls, ensuring messages are relayed and assistance is provided.
• Performs film processing and duplication, including handling traditional film and fulfilling requests for duplicate imaging studies on digital media (e.g., CDs), under the supervision of the Lead Imaging Clerk.
• Responsible for the daily cleaning of digital detectors and all departmental equipment, maintaining fully stocked imaging rooms, and aiding in supply requisition when needed.
• Receives, unpacks, and stocks supplies in designated areas, assisting with inventory management.
• Completes daily checks on refrigeration units and defibrillators within the department.
• Assists with maintaining departmental records, including organizing X-ray reports, appointment schedules, and operational logs.
• Aid in setting up exam rooms for procedures and help prepare patients for their studies. This includes understanding specific clothing requirements for ordered exams and courteously instructing and assisting patients with changing when necessary.
• Informs patients and families of potential delays and provides general non-clinical information regarding their visit.
• Verifies patient identification using facility protocols (e.g., checking armbands, confirming name and date of birth).
• Assists with placing orders for outpatient exams received from external providers.
• Demonstrates a basic knowledge of radiology exams and their common indications to ensure order appropriateness.
• Contributes to a safe work environment by identifying and reporting defective equipment and aiding in its removal.
• Ability to work effectively both independently and as part of a dynamic team.
• Facilitates patient transport to and from the department, serves as a point of contact for the public, and supports patient requests across Radiology and other hospital areas.
• Provides support for other hospital departments, including the ER, Acute Care, and Skilled Nursing Facilities, within the scope of care during staffing needs or emergency situations.
• Performs additional related tasks as assigned.
• Must be able to deal tactfully with personnel, patients, residents, family members, visitors, government agencies/personnel and the public.

Qualifications & Skills

• High School graduate.
• Current Basic Life Support (BLS) certification.
• Previous experience as a Ward Clerk, CNA, NA, or EMT preferred.
• Ability to read and communicate effectively in English.
• Additional languages are preferred.
• Proficient in fundamental computer operations and competent in common Microsoft Office Suite applications (Word, Excel, Outlook) for efficient task completion. Familiarity with electronic medical record (EMR) systems, and ability to quickly learn and adapt to new software (e.g., RIS, PACS).

KVHD is an equal opportunity employer. KVHD does not discriminate on the basis of race, color, religion, sex, national origin, disability, or any other characteristic protected by applicable state or federal civil rights laws.