Imaging Service Engineer III

Renovo Solutions; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Renovo Solutions is a nationwide healthcare technology management company seeking a subject matter expert in imaging equipment. The role will perform repairs, maintenance, and documentation in RenovoLive CMMS for a dedicated hospital facility, full-time onsite.

Responsibilities include troubleshooting, calibrations, and maintenance of CT, MRI, X-Ray, C-arms, Fluoroscopy, and related systems. Candidates should have 5+ years imaging repair experience and strong communication skills.

Qualifications

• 5+ years of imaging repairs experience.
• Proficient with Microsoft and Google applications.
• Leverage electrical and mechanical skills to complete daily tasks.
• Interpret and utilize service manuals, schematics, and other applicable service information.
• Perform/document planned maintenance and repair of diagnostic imaging equipment and systems.
• Demonstrate good organizational and communication skills.
• Interact effectively with company personnel and clinical staff in accordance with Renovo’s policies.
• Exercise problem-solving and troubleshooting skills with all equipment and technology.
• Understand all aspects of clinical applications and image quality requirements related to imaging equipment.

Responsibilities

• Troubleshoot and repair imaging equipment.
• Perform installations, calibrations, and preventive maintenance using standard test equipment.
• Maintain RenovoLive CMMS records and service history.
• Read and interpret blueprints, schematics, and wiring diagrams.
• Support OEM equipment maintenance (CT, MRI, X-Ray, C-arm, Fluoroscopy).
• Perform other duties as assigned by Renovo manager or supervisor.

Skills

Imaging repair experience

MS Office & Google Apps

Electrical & mechanical skills

Schematics interpretation

Organization & communication

Team interaction

Troubleshooting skills

Clinical applications understanding

Education

High school diploma

Technical certification or college degree

Tools

Multimeter

X-ray meter

Oscilloscope

Service software

Dosimeter

Hand tools

Power tools

AC line analyzer

Phantoms

Job description

Renovo Solutions is a nationwide healthcare technology management company. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.

Summary

This is a dynamic position that is highly visible to Renovo HTM colleagues and customer stakeholders. As a subject matter expert in imaging equipment, this role will perform repairs, maintain, and document the work in RenovoLive (CMMS). This is a dedicated role to one hospital facility that will be full-time onsite.

What you will do:

• This role will be responsible for general troubleshooting and electrical/mechanical repairs
• Leverage all standard test equipment for installations, calibrations, and planned maintenance:
  • Multimeter
  • Invasive and non-invasive X ray meter
  • Oscilloscope
  • Service software and keys
  • Dosimeter
  • Hand and power tools
  • AC line analyzer
  • Phantoms
• Read, analyze, interpret and follow signal flow on blueprints, schematics and wiring diagrams
• Maintain OEM equipment (for example: Siemens, Philips, GE, Canon, etc.) and record all work performed in Renovo’s CMMS. Responsible for preventative maintenance and repairs to any of the following: CT, MRI, X-Ray, C-arms, Fluoroscopy, etc.
• Perform other duties as assigned under the leadership of a Renovo manager or supervisor

Qualifications:

• 5+ years of experience Imaging repairs and using with test equipment
• Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
• Leverage electrical and mechanical skills to complete daily tasks
• Interpret and utilize service manuals, schematics, and other applicable service information
• Perform/document planned maintenance and repair of the diagnostic imaging equipment and systems
• Demonstrate good organizational and communication skills
• Interact effectively with company personnel and clinical staff in accordance with Renovo’s operational and personnel policies/procedures
• Exercise problem-solving and troubleshooting skills with all equipment and technology
• Understand all aspects of clinical applications and image quality requirements related to imaging equipment

Education/Special Training:

• H.S. Diploma or equivalent required. College Degree or Technical Certification
• CBET, CRES, or OEM training preferred
• Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and workload
• Sense of urgency – Possesses and displays a sense of urgency to internal and external customers
• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
• Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team

Safety Requirements:

• Abide and follow our Injury & Illness Prevention Program
• On-time completion of safety trainings assignments

Physical Requirements:

• Must have near vision, far vision, depth perception, and be able to distinguish colors
• Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors
• Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds
• Must be able to push or pull over 100 pounds frequently (20% of the time)
• Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties

Working Hours:

• Full-time schedule Mon-Fri. 40 hours per week. Overtime may be required or permitted with prior approval
• Will need to be available for after-hours service, emergency calls on weekends, part of the on-call schedule

Classification

FLSA: Non-Exempt

Note

This position description does not list every activity, duty, and responsibility of the position and may be altered byRENOVOat any time.

EEO Statement

RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position. Also, signature acknowledges that a change in duties with or without notice can occur at any time. Employee is an “at-will” employee, and this does not act as a contract of employment.