Imaging Service Engineer

Renovo Solutions; Amarillo (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Renovo Solutions seeks a Biomedical Equipment Technician to service and calibrate clinical equipment and diagnostic imaging systems in a hospital setting. You will troubleshoot, install, and document work in RenovoLive CMMS, ensuring safety and regulatory compliance.

Ideal candidates have an associate degree in a related field and at least 3 years of hands-on experience, with strong problem‑solving, communication, and customer-service skills. Some travel may be required.

Qualifications

• Associate’s degree in Biomedical Engineering Technology, Electronics Technology, or equivalent preferred
• Minimum 3 years hands-on experience servicing medical equipment in hospital/clinical setting
• Basic Level I/II Imaging Equipment Service Training preferred
• Proficient with electromechanical devices, diagnostic imaging equipment and service software

Responsibilities

• Troubleshoot, repair, and calibrate general biomedical equipment and imaging systems
• Installations, incoming inspections, performance assurance, and planned maintenance
• Interpret signal flow using schematics, wiring diagrams, and diagnostic software
• Document work in RenovoLive CMMS
• Assist with major repairs in collaboration with senior technicians
• Maintain safety and regulatory compliance in hospital environments

Skills

Troubleshooting

Strong communication

Problem solving

Organizational skills

Priority setting

Customer service

Accountability

Regulatory knowledge

Team collaboration

Education

Associate degree in Biomedical Eng Tech / Electronics Tech

Tools

RenovoLive CMMS

Diagnostic imaging service software

Job description

Renovo Solutions is a nationwide healthcare technology management company that is private equity backed by Water Street Healthcare Partners. We offer a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.

Summary

This position is responsible for performing planned maintenance, inspections, calibrations, troubleshooting, repairs, and installations on a wide range of clinical biomedical equipment and diagnostic imaging systems. The role ensures mechanical, electrical, and radiation safety, functionality, and compliance with manufacturer specifications, hospital standards, and regulatory requirements. The technician supports clinical staff in a hospital environment and demonstrates familiarity with both general patient care devices and advanced imaging modalities.

What you will do

Equipment Service & Maintenance

• Troubleshoot, repair, and perform calibrations on general biomedical equipment (e.g., infusion pumps, patient monitors, defibrillators, respiratory equipment, beds, EKG machines, anesthesia machines, operating room equipment) and diagnostic imaging systems various imaging modalities (e.g., X-ray, CT, MRI, ultrasound, fluoroscopy) at the block circuit and component levels
• Conduct general troubleshooting independently and under supervision, including installations, incoming inspections, performance assurance, and planned maintenance in accordance with manufacturer and service management guidelines
• Interpret signal flow using blueprints, schematics, wiring diagrams, and diagnostic software; utilize strong system-level troubleshooting skills
• Demonstrate understanding of clinical applications, image quality standards, and underlying principles of medical imaging equipment as well as general patient care devices
• Manage OEM-mandated updates, upgrades, and field modifications; accurately document all work in RENOVO’s CMMS (RenovoLive)
• Properly use test equipment and tools including multimeters, dosimeters, oscilloscopes, service software/keys, invasive & non-invasive imaging test devices, phantoms, AC line analyzers, hand/power tools
• Assist with or perform major repairs on complex equipment in collaboration with senior technicians

Compliance, Documentation & Safety

• Ensure full compliance with regulatory bodies (TJC, DNV, CAP, DOH) and internal Medical Equipment Management Plans (MEMP)
• Follow all OSHA and facility safety guidelines related to bloodborne pathogens, airborne pathogens, radiation, sharp instruments/tools, hazardous liquids/materials, and device operation
• Adhere to ISO/IEC 27001 and ISO 13485 QMS policies, procedures, and documentation standards
• Complete safety training assignments on time and maintain a safe working environment for self and others

Customer Support & Communication

• Develop and maintain strong working relationships with clinical leadership, facility staff, and teammates
• Provide clear, timely updates on equipment status, service action plans, progress, and timelines
• Demonstrate a “customer-first” mentality by actively listening to feedback, prioritizing requests, and enhancing customer satisfaction
• Communicate equipment status and service information professionally in both verbal and written forms

Additional Responsibilities

• Support inventory control through audits, asset tracking, and updates to performance assurance schedules
• Participate in special projects, upgrades, shift scheduling, and reasonable travel as required
• Perform after-hours and emergency service calls (including weekends) when needed
• Carry out other duties as assigned by Supervisor

Qualifications

• Associate’s degree in Biomedical Engineering Technology, Electronics Technology, or equivalent preferred; equivalent military or field experience considered
• Minimum 3 years of hands‑on experience servicing and maintaining medical equipment in a hospital or clinical setting (experience with both general biomedical and imaging equipment strongly preferred)
• Successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, OEM, or equivalent military program preferred
• Proficient with electromechanical devices, computerized biomedical systems, diagnostic imaging equipment, error code interpretation, and service software
• Strong troubleshooting, problem‑solving, organizational, and priority‑setting skills
• Excellent written and verbal communication skills
• Accountability – Takes ownership of assigned work and follows through to completion
• Communication – Clearly expresses thoughts and ideas verbally and in writing; provides timely information
• Financial Acumen – Considers financial impact of decisions
• Integrity – Admits mistakes, is direct and truthful
• Customer Service – Demonstrates a “customer-first” mentality; meets customer needs and captures feedback for improvement
• Priority Setting – Prioritizes schedules and workload effectively
• Team Building – Mentors newer technicians, facilitates team communication, shows care and respect for colleagues
• Regulatory – Understands accrediting agencies (TJC, DNV, CAP, DOH) and Medical Equipment Management Plan compliance

Required Competencies

• Accountability – Takes ownership of assigned work and follows through to completion
• Communication – Clearly expresses thoughts and ideas verbally and in writing; provides timely information
• Financial Acumen – Considers financial impact of decisions
• Integrity – Admits mistakes, is direct and truthful
• Customer Service – Demonstrates a “customer-first” mentality; meets customer needs and captures feedback for improvement
• Priority Setting – Prioritizes schedules and workload effectively
• Team Building – Mentors newer technicians, facilitates team communication, shows care and respect for colleaguesRegulatory – Understands accrediting agencies (TJC, DNV, CAP, DOH) and Medical Equipment Management Plan compliance

Safety & Physical Requirements

• Must have sensory ability to distinguish hot/cold temperatures, surfaces, colors; fine motor skills and manual dexterity
• Ability to routinely carry or lift up to 50 pounds
• Hospital/clinical environment; must abide by host site safety rules

Travel Requirements

Travel may be required (reasonable amounts); after-hours and weekend availability for emergency calls as needed.

Classification

FLSA: Non-exempt

EEO Statement

RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position. Also, signature acknowledges that a change in duties with or without notice can occur at any time. Employee is an “at-will” employee, and this does not act as a contract of employment.